TBI Blog

TBI Blog

Recent Posts

TBI honored to be named winner of Best and Brightest award in wellness for the fourth year in a row

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The partnership brings full-service IT, telecommunications, and cybersecurity to TBI’s partner community.

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The partnership brings edge cloud solutions to TBI’s partner community.

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The partnership brings single source, communications technology provider to TBI’s partner community.

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The partnership brings managed wifi for the multi-family space to TBI’s partner community.

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The partnership brings business data and voice solutions to TBI’s partner community.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Kathy Bellamy, from RingCentral.

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"Any company that switches to RingCentral Contact Center and sets up skill-based routing the way we did should be able to save at least a minute per support call almost right away. It's such an easy win."
 
John Monreal
Senior Director of Purchasing and Call Center Operations
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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Cindy O'Connell, from TierPoint.

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Leading technology services distributor demonstrates commitment in supporting Channel partners by adding new Director of Sales for CSE team.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Aubrey Malcom, from Palo Alto Networks. 

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Highlights:

  • Today’s customers reach out to contact centers through a variety of channels
  • Omnichannel routing automatically matches customer queries with the right agent, based on skills and availability
  • Omnichannel routing improves the customer experience and boosts agent productivity for a more efficient, effective contact center

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Monika Dowal, from Aircall.

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The partnership brings a transformative approach to integrated product and digital solution development to TBI’s partner community.  

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Kaylina Rossi, from Comcast Business.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Kathy Flick, from Nextiva.

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The partnership brings the largest fiber-to-the-premise operator to TBI’s partner community. 

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TBI is proud to honor the individuals who have helped shape our organization over the years into what it is today. Learn about the TBI employee who is celebrating their 10-year anniversary this year, David Cullum.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Laura Keon, from Altice Business.

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This is the second in a blog series dedicated to the energy and utility industries. Read the first blog in the series here.

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