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A transformation has been happening in the telecom space as traditional, transactional services are making way for more complex – and more profitable – cloud-based solutions. And with this shift, many partners are facing a new selling challenge: balancing fresh, hearty opportunities while still satisfying customers’ simpler, more transactional needs. Several partners have built their business on network and more transactional services and, understandably, are not looking to abandon that book of business. How can these partners continue to grow their business with higher margin sales activity while maintaining and growing their existing revenue stream?

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Telecom Master Agent and technology distributor TBI highlights Woman of the Channel, Wendy Reed from WOW!

Wendy Reed started out in the technology industry just over 20 years ago as a direct rep for a hardware vendor. She then was recruited to be a Network Integration Manager, which is where she found her passion: the indirect channel. 

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Introduce Blockchain and enhance your reputation as a trusted advisor by protecting your customers’ data. This solution is a framework that is used to power other services; It is an architecture in which information is transferred, shared, secured and verified. Educate yourself on what makes up blockchain, Distributed Ledger Technology (DLT) and open up the conversation with your customers today. Here's how to get started.

 

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Telecom Master Agent and technology distributor, TBI, highlights Woman of the Channel, Simone Pacha from TBI.

As Support Manager, Telco & Cloud Team in the Operations Department, Simone's desire is to continue to grow with TBI and their bright future in embracing the next gen technologies.

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CHICAGO – January 8, 2020 – Tech Gurus, a team comprised of TBI's solution engineers, architects and subject matter experts, adds two new players with the addition of John Romeo as Cloud Communications Architect and James Demetrius as Cloud Infrastructure Architect. VP of Engineering Anish Patel made these significant technology hires to better enable our partners’ to sell emerging technologies.

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CHICAGO – January 6, 2020 – TBI announced today David Hick, Gilbert Davis and Mark McNeill as the newest members of the TBI family. Hick and Davis are coming in as channel managers while McNeill is joining our Vendor Business Development team. 

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This year, this decade, we’re focused on elevating the partner experience and leveraging innovations with automation, intelligence and mobility to help improve both the employee and customer experience. TBI’s 2020 word of the year is EXPERIENCE.

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I’m not telling anyone anything they don’t already know when I say we’ll be hearing a lot about SDN, IoT, Edge Compute and Mobility this year.

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This article was originally published on Comcast Business Community. 

Healthcare organizations increasingly turning to SD-WAN to propel next-generation networks that make digital transformation possible.

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This article was originally published on Comcast Business Community. 

We are happy to say that in 2019 our Indirect Channel grew significantly in both the number of partners selling Comcast Business and the revenue generated, and with that success, we are announcing the next level of our team’s evolution.

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Telecom Master Agent and technology distributor TBI highlights Woman of the Channel, Kylah King from PGi.

Kylah King has been in the UC/Collaboration industry for over 13 years. Within PGi, Kylah has had several roles throughout her tenure.

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TBI's Emily Ball and Bryan Reynolds deliver January Channel News.

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Telecom Master Agent and technology distributor, TBI, highlights Woman of the Channel, Caitlin Baronti from TBI.

As Human Resources Manager, Benefits & Culture at TBI, Caitlin is responsible for managing the company’s benefits program, while also finding innovative ways to enhance TBI’s culture and hiring practices.

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Telecom Master Agent and technology distributor TBI highlights Woman of the Channel, Tamara Prazak from Cyxtera.

Tamara Prazak is Director of Channel Programs & Strategy at data center solutions provider Cyxtera. She is responsible for developing the key strategies and programs that deliver optimized results for channels and strategic partnerships.

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TBI's Emily Ball and Bryan Reynolds deliver December Channel News.

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At one Midwest wealth management company, there’s no need for clients to travel far to meet with their financial advisors.

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Demand for digitalization comes from all ends of an organization and is changing the way technology decisions have traditionally been made. There are outside factors and business unit influences that affect how technology is consumed, internally; just as a downed network affects an entire organization, a dysfunctional integration between a CRM and an email automation platform affects productivity, and degradation of phone and voice services affects the customer experience. Ultimately, these afflictions lead to loss in revenue.

As more companies migrate their infrastructures to the cloud and adopt software-as-a-service models, decisions surrounding data transportation, collaboration, and access are now involving the full executive team in the decision-making process; therefore, it’s imperative to speak the stakeholders’ language to get them on-board with your proposed solution, invested in the purchase and become a champion on your behalf.

Technology purchases no longer sit solely with IT; it’s marketing, business intelligence, sales and even HR that often hold the proverbial purse strings. To address executive level priorities – identifying new revenue streams, automation, customer and employee satisfaction and overall growth, – we’re breaking down key considerations from all potential decision makers to help you engage in a conversation around business outcomes, clearly understand how proposed solutions can further respective agendas, and deliver on overall company goals.

Download this white paper to understand how to address all stakeholders at the buying table.

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Based in Southern Pines, North Carolina, First Bank is a community bank with more than 100 branch locations in the Carolinas. Since 1935, a deep commitment to its clients’ best interests has kept the bank growing. Today, with more than 1,000 employees and $6.1 billion in assets, First Bank is one of North Carolina’s largest financial institutions. 

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This is the final post in a three-part series where we’re taking a closer look at various cloud-related solutions, what’s trending, and partner expectations as we head into 2020.

By 2020, the number of connected devices across all technologies will reach nearly 21 billion. -Gartner

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Go into 2020 equipped with the tools you need to make this your most successful year yet! TBI invests in a multitude of resources to make your sales faster, easier and more profitable. And as a busy selling partner wearing many hats, you need to rely on all that's available to you. Better connect with customers and augment your existing sales efforts using these TBI resources. Some you may already be familiar with and using. Some may be new to you. But all are valuable and can make a big difference in your business.

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