TBI Highlights Woman of the Channel Kathryn Wilkie from TBI

Kathryn began her TBI career as a Sales Trainer where she was responsible for on-boarding new partners and providing training around TBI’s resources, support processes and solutions' implementations for our partners’ customers.  

TBI Highlights Woman of the Channel, Jody Hagemann of Comcast Business. 

Jody is the Senior Director of Product Management at Comcast Business. She has more than 20 years of experience in telecommunications, specifically service operations design, new product/feature launch, product-to-product migration and life cycle management. 

TBI's Emily Ball and Bryan Reynolds deliver April Channel News.

The opportunities for CCaaS sales are not limited to a specific vertical or business size; companies of all sizes and of all verticals want to reap the rewards of customer satisfaction and loyalty, both of which ultimately have direct impact on their topline revenue in the form of things like decreased customer churn, increased lifetime value of a customer and increased customer advocacy. They also see additional operational benefits in improved agent utilization and lower total cost of ownership.

Survey says 95% of IT leaders see a direct connection between communications technology and business profitability.

The expectations of customers today include brand interactions and experiences that are completely seamless and effortless no matter the location, time or touchpoint. Welcome to the Age of the Customer. In this era, digitally-savvy customers are changing the rules of business, creating opportunities for companies that can adapt to the evolving environment and risking the sustainability of those that can’t.

TBI Highlights Woman of the Channel, Iris Martell of Comcast Business. 

Iris Martell is a Regional Channel Manager for Comcast Business.  She is a 17-year telecom veteran with several top performer and over achievement awards to her credit. 

This article was written by Zane Long, SVP Global Channel Sales, RingCentral

Today, engaging with customers over digital channels is crucial to business success. Almost 70% of the North American population is online. Social media, internet surfing, mobile and desktop messaging apps have woven themselves into our daily lives. In as little as five years, a customer’s options to communicate with businesses have increased significantly. Long gone are the days when you called a company, left a message, and never received a response. Nowadays, customers expect to communicate in a way that is most convenient for them.

Do you want your customers and prospects to do something like sign up for your newsletter, call you for a consultation, or attend an event you’re hosting? Having a solid call-to-action (CTA) can do wonders to help with any of these items. Read on to find out more tips and tricks to help you get your readers to do what you want them to—and soon.

The 2018 State of Infrastructure Report from Interop ITX and InformationWeek revealed that network security is the mainspring for future network investments.  

TBI Highlights Woman of the Channel, Sammi Doti from TBI

Sammi is the Enterprise Business Development Manager at TBI and has been with TBI since November of 2012. She started in the call center and six months later was promoted to quote for TBI’s Enterprise Partners.

TBI Highlights Woman of the Channel, Laura Buttimer of Mitel 

Laura Buttimer is currently the National Channel Manager at Mitel, where she has been for over seven years, mostly in a Channel Manager role.  

TBI Highlights Woman of the Channel, Hope Onweller from TBI

Hope is a Program Manager at TBI in our Post Sales department and has been with TBI since September of 2004. 

TBI is committed to providing our partners with valuable information that helps drive sales and grow their businesses. We surveyed hundreds of customers from several of our large partners, asking them about their current technology and future needs. We talked about everything from their technology assessment cycle to their disaster recovery plans.

TBI's Emily Ball and Bryan Reynolds deliver March Channel News.

Software Defined Secure Branch is a purpose built solution designed for businesses and organizations with complex multi-location IT management needs and the desire for more visibility, security protection, and control of their network. Once in place, it helps keep the network secure and accessible through a combination of simplified management, the intuitive software defined wide area network (SD-WAN) solution, and security.

TBI Highlights Woman of the Channel, Jasmina Muller of 8x8 

Jasmina Muller is currently the Regional Vice President for the Channel West at 8x8. She came to 8x8 in July of 2018 looking to expand her career within the cloud industry.  Coming from a telco background of more than 20+ years, Jasmina needed to see what else was out there.  With so many companies looking to be the next best "transformation" company, she says, she really liked the vision and story behind 8x8. They are the only cloud company to own their technology stack from the start and  unite voice, video, chat and contact center onto one platform. 

This article was originally published on Skywire

NEW YORK, NY –– Skywire Networks, one of the fastest growing Ethernet providers in New York City, with more than 525 lit buildings, 35 distribution hubs and 39,000 near-net buildings, announced today their partnership with white-glove master agent TBI. TBI, one of the nation’s leading third-party technology distributors, will now offer their customers and agents access to Skywire’s extensive NYC broadband network.

It’s apparent that U.S. organizations have accepted that cloud is here to stay; A recent analysis from Maverick Research found that more than 80% of CIOs estimate that more than half of their business will be conducted on cloud infrastructure by 2020, and roughly the same number predicted that applications supported by a SaaS platform will support more than half of their business transactions.

TBI Highlights Woman of the Channel, Jessica Lattanzio from TBI

As a Senior Account Manager at TBI, Jessica is responsible for managing and supporting a team of inside sales reps on the the Verizon Mass Markets team and is based out of our Portland office. 

TBI Highlights Woman of the Channel, Jenny Ruttman of BCN Telecom 

Jenny Ruttman is currently the Marketing & Sales Enablement Manager at BCN and has over 15 years of B2B-focused marketing experience spanning many industries.