6 Questions with Cindy O'Connell from TierPoint

TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Cindy O'Connell, from TierPoint.

Cindy has 15+ years in the IT Industry including telecommunications, data center, cloud, and managed services.  She has held multiple leadership roles and has found her passion within the channel.  Cindy joined the TierPoint team in April of 2020 as a Sr Account Executive and was recently promoted to the Director of Channel Sales for the Great Lakes Region.  TierPoint offers personalized, comprehensive IT solutions, including colocation data centers, managed cloud, and recovery services. 

In addition to TierPoint, Cindy is also an executive board member for “The Lazy Volunteer” which does channel events & networking to help raise funds for local charities by hosting trivia nights, poker tournaments, and an annual bags tournament.  She also co-founded the Alliance of Channel Women (ACW) – Chicago Chapter in 2018 and has helped grow the Chicago chapter to 90+ members.  ACW’s mission is to advance careers and leadership roles for women at the highest levels in the technology channel by providing education, community, advocacy, and opportunities for personal growth.

Cindy earned her bachelor of science degree in Selling and Sales Management from Purdue University with an emphasis in Marketing.

What do you love about your job?

The people I get to work with and the amazing experiences.  Being in the channel really gives you the chance to travel more, plan creative events, and meet all types of new people to work with that share common goals. 


What do you like about working with TBI?

First and foremost, the fact that TBI highlights “Women of the Channel” and celebrates our successes is so refreshing!  Secondly, the people at TBI!  Everyone is always so welcoming and fun to be around.  I miss the pre-covid days of just being able to hang out at the TBI office and interact in-person.  Their engineers are some of the best to work with and everyone is so innovative and always open to finding new ways to work together.

Favorite Quote: 

“If you look at what you have in life, you’ll always have more.  If you look at what you don’t have in life, you’ll never have enough.” – Oprah Winfrey

What is a key tidbit you give to others? 

“Be the woman who fixes another woman’s crown without telling the world it was crooked” – I saw this on a picture at HomeGoods the other day and really loved the meaning behind it.  We should be kind to everyone and support one another.  You can accomplish so much more by building up the people around you and celebrating others’ accomplishments and achievements. 

Favorite vacation/getaway destination? 

One of my best friends got married in Santorini and it was one of the most beautiful places I have ever been to.  We rode on donkeys up a mountain, sailed on a pirate ship to hot springs, and went cliff diving into the Aegean Sea.

Do you have a goal outside of your career that you'd like to achieve?

My passion has always been animal rescue, so I would love to be more involved with that by either fostering or raising more money & awareness. 


Connect with Cindy on LinkedIn.