6 Questions with Comcast Business' Joy Alfafara

Telecom Master Agent and technology distributor TBI Highlights Woman of the Channel, Joy Alfafara of Comcast. 

Joy is a Partner Sales Manager in the Chicago region working within the Indirect Channel Sales Organization for Comcast Business for the last four years. She works with local solutions providers supplying sales support and helping to grow their business through the Comcast Business portfolio with offerings that include SD-WAN, Ethernet, Advanced Voice Services, and SMB products.

She believes in enabling Comcast solutions providers with outstanding resources and education while always offering a consultative approach. She is focused on understanding the needs of each individual business customer to create the best possible solution for success.

Joy has been in the telecommunications industry for over 10 years working in direct, national and channel sales divisions, consulting on virtual meeting and collaboration solutions along with a portfolio of hosted Unified Communications solutions.

Joy is a Chicago native and enjoys what most seasons offer in the form of activity and entertainment. She enjoys planning international trips that allow her to discover hidden gems within the local culture and environment.

Joy Alfafara Comcast

What do you love about your job?

Working in the channel presents a great opportunity to utilize relationship building skills. I take pride in earning the trust and confidence of my partners to help solve business challenges we are presented on an ongoing basis. Contributing to a partner’s success and growth provides a great sense of accomplishment.

What do you like about working with TBI?

Every individual I interact with at TBI shares many of the same qualities. Two that come to mind are enthusiasm and wealth of knowledge. It makes a job easier when you’re able to interact with a team that consistently has a positive attitude and strives to be the best in business.

Favorite Quote: 

“A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."

What is a key tidbit you give to others? 

Take risks in life but be accountable. Regardless of the outcome, be accountable for the good and the bad which all present different lessons to be learned.

Favorite vacation/getaway destination? 

I recently traveled to Sri Lanka this past year and it was one of the most special places I have explored, truly a unique experience.

If you could have any superpower what would it be?

Time travel would be cool. To see how different generations lived would be the best history lesson.


Connect with Joy on LinkedIn.