6 Questions with Monika Dowal from Aircall

TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Monika Dowal, from Aircall.

Monika Dowal started her career in 2008 in Fintech sales & recruiting in the New York / Tri-State area. In 2013 she relocated to Chicago where she joined the team at Mondo as the Director of Midwest Sales & Recruiting, Senior Director of National Sales Strategy and eventually the VP of Strategic Partnerships. Monika was the contributor to the growth of Mondo as she built and managed the Midwest presence, the Executive Search practice & Strategic Partnership unit from the ground up. 

Due to her love of working in Strategic Partnerships, Monika joined Aircall in 2021 to spearhead the Master Agent channel division for North America. With Aircall's hyper-growth and her extensive background in revenue operations, Monika is looking forward to making a large impact in the Master Agent industry and growing the TBI/Aircall relationship. 

Monika and her husband moved to the United States from Poland as children. They reside in the western suburbs of Chicago with their two boys and a dog named Frank. On the weekends she loves to spend time with her family while traveling, hiking, and rooting for their favorite soccer teams.

What do you love about your job?

I  love how relationship-driven this industry is, and as a natural Type A, I thrive in making and building human connections.  My role is a perfect mix of strategy and execution, and with the amazing product and leadership behind me I get to do what I love every day.


What do you like about working with TBI?

From day 1, TBI was there to help me navigate the channel, but most importantly assist in creating a strategy that allows for brand recognition, growth and ROI.  This is a young partnership, but I can already see the fruits of it.

Favorite Quote: 

"Don't cut your nose to spite your face"

What is a key tidbit you give to others? 

Your attitude determines your altitude

Favorite vacation/getaway destination? 

Tatra Mountains, Poland

Do you have a goal outside of your career that you'd like to achieve?

Continue investing in real estate. COVID slowed me down, but hopefully not for long.


Connect with Monika on LinkedIn.