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6 Questions with TBI's Stephanie Sowinski

Telecom Master Agent and technology distributor TBI highlights Woman of the Channel Stephanie Sowinski from TBI

In her role as Omni Center Supervisor, Orders, Stephanie manages escalations and streamlines production for the Omni Center Support Team, offering day-to-day guidance and ensuring that her team meets project deliverables.

Stephanie began her career at TBI in the fall of 2016 on the Qualifications Team overseeing the orders' queue. She then moved to the Omni Center Support Team, where she started as a support specialist in the summer 2017 and worked her way up to her current position of supervisor.  Next month, she will start a new role with TBI as the Support Manager of the Orders team, under Telco Post-Sales, overseeing the project coordinators.

Outside of TBI, Stephanie is currently pursuing her bachelor's degree in Management Information Systems part-time and hopes to graduate by 2024.


What do you love about your job? Stephanie Sowinski

I love being able to make someone's day better, whether it is troubleshooting an order issue with my team or assisting a partner/customer.

What do you like about working at TBI?

TBI is a fantastic think-tank environment; I love how collaborative the operations team is and how passionate we are at delivering the best solutions for our customers!

Favorite Quote: 

"Chance favors the prepared mind." - Louis Pasteur

What is a key tidbit you give to others? 

Break every problem into the simplest terms and ask the most straightforward questions from the start.

Favorite vacation/getaway destination? 

Back to Cabo San Lucas, Mexico! I miss the beach.

If you could have any superpower what would it be?

Super strength


 

Connect with Stephanie on LinkedIn.