Social media is not only a powerful branding tool, but it is also a tool that can have a large impact on your sales numbers. We’ve broken down the steps for you on how to utilize social media to widen the breadth of your customer base and most importantly – SELL MORE - with our Social Selling Funnel Infographic!
Tips for Marketing Your Event
Events are a great way to get in front of your existing customers and engage with new potential customers. Since we host dozens of events a year, we have shared a little bit of our secret sauce when it comes to marketing an event and getting return on your investment.
Email marketing is one of the most effective and least costly methods of direct communication between you and your customers/prospects.
In 2017, Contact Center trends focused around data integration. In 2018, there has been a renewed emphasis on showing increased business value through the use of more intelligent contact centers. With the advent of social integration, machine learning, chat bots, and powerful analytics as part of CCaaS solutions, or as add-on solutions, contact centers are being transformed into holistic customer intelligence hubs.
Your LinkedIn network is an untapped resource for prospecting to new customers.
In 2017, Unified Communications as a Service (UCaaS) will continue as one of the top trends shaping the market for business communications services. Businesses of all sizes, notably SMBs, are shifting their focus from being actively interested in UCaaS as an alternative to on premise solutions, to officially adopting UC as a hosted service.
Streamlined processes. Improved efficiencies. Refined manageability. What do these have in common? They all help improve the cost-effectiveness and overall customer service of a Contact Center.