TBI Blog

TBI Blog

Bryan Reynolds



Recent Posts

Your customers are human. And should be treated as such.

Bryan Reynolds, Director of Sales Operations at TBI, shares how to engage your customer by creating a lasting human experience (HX) resulting in a confident, connected, and satisfied consumer of your products and services.

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Albert Einstein once said the definition of insanity is doing the same thing over and over again and expecting different results. I’m guessing that he didn’t arrive at his famous E=mc2 equation on the first try, and I’m sure he didn’t use the same steps each time he failed, expecting to get the right answer.

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What’s the square root of 347,890? What is the capital of New Zealand? How many nautical miles are between California and South Korea? What is your mother-in-law’s middle name?

Chances are most of you don’t know the answers to the questions above. I certainly don’t.

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Goals and Skills

** This is part two of “4 Steps to Building a Strong Partnership”. You can read part one here.

Partnerships are essential to any business in any industry. Our partners are the lifeblood of our own business and we would venture to say the same is true of you and your customers. As we discussed in part one of this series, the first two steps in building a strong partnership are Open Communication and Clear Expectations. Now, we’ll delve into the last 2 steps to making your good partnerships, great.

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Partnerships are key to TBI – and to you

** This is part one of “4 Steps to Building a Strong Partnership”. You can read part two here.

Partnerships are essential to any business in any industry. Our partners are the lifeblood of our own business and we would venture to say the same is true of you and your customers. In this two-part series we’ll explore the four steps to building stable, successful, and mutually-profitable partnerships.

Whether it’s with another business, within your own organization, or with a customer, the relationships you create can be beneficial to you in both the short term and long term.

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