TBI Blog

Corey Cohen

Recent Posts

Succeeding in an unprecedented time in channel.

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TBI’s BIG Event takes place June 14th and 15th and it’s sure to deliver.

We’re excited to host over 200 partners to learn what’s new and what decisions are taking place that impact our businesses.

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Your advocate for service delivery.

The value we bring to our partners is the ability to present enterprise technology that furthers their business objectives with a personal and reliable approach, easy and highly responsive communications and unrivaled service delivery, all without bias.

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How to talk your many customers' languages.

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Long gone are the days of one device for everything- email, social media, work applications, database and server access, conferencing (web and video), etc. In order to operate a mobile workforce and disparate office locations, corporate communications infrastructure has to adapt. Real time access to corporate systems, access to third-party applications, tools and collaboration software is of the utmost importance; navigating how employees will connect is a top priority for most IT departments.

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Trends and selling through the channel.

A report by Technavio, Global Contact Center Market for 2015-2019, shares that the American contact center market will exceed $5 Billion by 2019, growing at a CAGR of over 7%.

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Microsoft Office 365 is nothing new to the industry. It makes sense to deploy for customers that have different versions of Office floating throughout their 100+ machines. Those that are mindful are annoyed that a new version comes out every three years. Additionally, more costs come into play with yearly licenses for Microsoft Software Assurance, ensuring rollout of updates. Microsoft Office 365 has a small monthly user fee, with the most current version, without a large capital expenditure and without the Software Assurance purchase. The enterprise full Office allows IT to free up, with far less time spent managing, upgrading, account management and licenses especially with turnover, remote office closures and new hires.

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Figure out the right IP-Based connection from an enterprises’ telephone system to the service provider’s network.

With a virtual connection to the PSTN, SIP Trunking helps an organization scale, it allows for more operational cost savings. It improves voice capabilities and the overall call experience.

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