Internet of Things (IoT) is key to the successful adoption of a variety of solutions, such as AI (and machine learning), 5G, cybersecurity and more. Learn how this emerging solution will only continue to impact and transform other technologies in 2022 and beyond.  

Cryptocurrency has continued to gain popularity over the past decade, ever since it first launched 13 years ago. However, the story behind it goes far beyond 2008. 

As CPaaS continues to be utilized by businesses to enhance customer experience, several technological developments will offer benefits to businesses far beyond communications.  

CCaaS, once considered a luxury, is now being utilized by a growing number of contact centers in the wake of the pandemic. Find out more about why contact centers are implementing the cloud-based platform. 

As hybrid work continues to grow in 2022, demand for technical solutions, such as security and cloud communications, will increase, further changing the Channel itself. Partners must be proactive in staying informed of changes in the industry if they want to take advantage of crucial selling opportunities. 

Just twenty years ago, Unified Communications as a Service, otherwise known as UCaaS, referred mostly to voice solutions and was only seen as a replacement for traditional phone services. However, it has since transformed to include a suite of business communication solutions, including phone, email, voice messaging, and conferencing. As these tools are being utilized in a variety of industries and businesses, the UCaaS market is becoming more lucrative than ever.

Private equity within the Channel is increasing, especially as more companies look for outside investments to grow and expand their organizations. The B2B technology industry is a prime target for private equity firms and it’s easy to see why when the market is valued at $3.5 trillion. According to Forrester, that figure is only expected to double in terms of GDP from 5% to 10% in the next decade. 

Private equity firms can clearly see the value of the Channel, and with the future looking brighter than ever, they are keen to take advantage of the sector while it’s on the rise. However, private equity does not come without its own risks, which is why TBI continues to remain independently owned.