Start talking CPaaS. This cloud-based platform will enable your customers to add real-time communications features to their own applications. CPaaS is a platform or sandbox that applies to communication applications. This helps companies communicate with their customer while creating a better customer experience through their existing application. Traditionally, App first companies (ex. Uber) were using this solution but now we are seeing non App first companies (ex. healthcare companies using app for medical records) using CPaaS. Apps are becoming the best way for companies to put a message out or interact with their customers which is why CPaaS is becoming a more important conversation in the channel. Watch this quick video about CPaaS to help you start the conversation today. 

Telecom Master Agent and technology distributor, TBI, highlights Woman of the Channel, Jackie Traficante from TBI.

Telecom Master Agent and technology distributor TBI highlights Woman of the Channel, Wendy Reed from WOW!

Wendy Reed started out in the technology industry just over 20 years ago as a direct rep for a hardware vendor. She then was recruited to be a Network Integration Manager, which is where she found her passion: the indirect channel. 

Introduce Blockchain and enhance your reputation as a trusted advisor by protecting your customers’ data. This solution is a framework that is used to power other services; It is an architecture in which information is transferred, shared, secured and verified. Educate yourself on what makes up blockchain, Distributed Ledger Technology (DLT) and open up the conversation with your customers today. Here's how to get started.

Telecom Master Agent and technology distributor, TBI, highlights Woman of the Channel, Simone Pacha from TBI.

CHICAGO – January 8, 2020 – Tech Gurus, a team comprised of TBI's solution engineers, architects and subject matter experts, adds two new players with the addition of John Romeo as Cloud Communications Architect and James Demetrius as Cloud Infrastructure Architect. VP of Engineering Anish Patel made these significant technology hires to better enable our partners’ to sell emerging technologies.

CHICAGO – January 6, 2020 – TBI announced today David Hick, Gilbert Davis and Mark McNeill as the newest members of the TBI family. Hick and Davis are coming in as channel managers while McNeill is joining our Vendor Business Development team. 

Telecom Master Agent and technology distributor TBI highlights Woman of the Channel, Kylah King from PGi.

Kylah King has been in the UC/Collaboration industry for over 13 years. Within PGi, Kylah has had several roles throughout her tenure.

Telecom Master Agent and technology distributor, TBI, highlights Woman of the Channel, Caitlin Baronti from TBI.

Telecom Master Agent and technology distributor TBI highlights Woman of the Channel, Tamara Prazak from Cyxtera.

Tamara Prazak is Director of Channel Programs & Strategy at data center solutions provider Cyxtera. She is responsible for developing the key strategies and programs that deliver optimized results for channels and strategic partnerships.

Demand for digitalization comes from all ends of an organization and is changing the way technology decisions have traditionally been made. There are outside factors and business unit influences that affect how technology is consumed, internally; just as a downed network affects an entire organization, a dysfunctional integration between a CRM and an email automation platform affects productivity, and degradation of phone and voice services affects the customer experience. Ultimately, these afflictions lead to loss in revenue.

As more companies migrate their infrastructures to the cloud and adopt software-as-a-service models, decisions surrounding data transportation, collaboration, and access are now involving the full executive team in the decision-making process; therefore, it’s imperative to speak the stakeholders’ language to get them on-board with your proposed solution, invested in the purchase and become a champion on your behalf.

Technology purchases no longer sit solely with IT; it’s marketing, business intelligence, sales and even HR that often hold the proverbial purse strings. To address executive level priorities – identifying new revenue streams, automation, customer and employee satisfaction and overall growth, – we’re breaking down key considerations from all potential decision makers to help you engage in a conversation around business outcomes, clearly understand how proposed solutions can further respective agendas, and deliver on overall company goals.

Download this white paper to understand how to address all stakeholders at the buying table.

CHICAGO, IL – December 4, 2019 -  TBI, the white-glove solutions delivery provider, continues to position itself at the forefront of the IT landscape through a new strategic partnership with InterVision. The addition of InterVision not only provides partners reactive services, SIEM and security solutions but also offers them Cisco hosted systems which are typical landing pad products that start security conversations. 

Telecom Master Agent and technology distributor, TBI, highlights Woman of the Channel, Nikki Roiland from TBI.

CHICAGO, IL – November 21, 2019 -  TBI, the white-glove solutions delivery provider is proud to announce that their dynamic ten-person marketing team was awarded the 2019 Public Relations and Marketing Excellence Award from the Business Intelligence Group.

CHICAGO, IL – November 18, 2019 -  TBI, the white-glove solutions delivery provider, continues to position itself at the forefront of the IT landscape through a new strategic partnership with CyberHat. The addition of CyberHat not only provides partners professional cybersecurity solutions, but helps them grow their business, while keeping a cyber-secure working environment. 

Telecom Master Agent and technology distributor TBI highlights Woman of the Channel, Lindsey Weix from CenturyLink.

Lindsey Weix is the Senior Marketing Manager – Communications at CenturyLink. She is responsible for internal and partner communications, social media, and other written content for the indirect channel. She has been with CenturyLink since March 2017.

TBI, named one of Chicago’s best places to work by Crain’s Chicago Business in 2018, is not only a great company to work for; it’s a great company to come back to. 

Telecom Master Agent and technology distributor, TBI, highlights Woman of the Channel, Janette Gonzalez from TBI.

Unified Communications (UC) solutions provide a rich platform for collaboration and integrations and a smarter way to interact seamlessly by bringing together physical and virtual experiences while simultaneously reducing costs and enabling flexible expansions across all verticals.

With global trends focused on “smart” services, automation, and enhanced customer experiences, manufacturing, retail and finance remain among the fastest growing segments of UCaaS adopters in the U.S. Download this guide to learn more about the how customers in these spaces can benefit from adopting or upgrading to a new UCaaS solution.

CHICAGO, IL – November 6, 2019 -  TBI, the white-glove solutions delivery provider, continues to position itself at the forefront of the IT landscape through a new strategic partnership with NuTech Logix. The addition of NuTech Logix not only provides partners with new set of cyber security solutions, but also offers them trusted advisors that solely focus on security. As always, TBI’s solution engineers are accessible to help all selling partners confidently position, design and implement the new portfolio additions.