Aircall, a leading provider of cloud-based phone and contact center solutions, joins the TBI portfolio to offer scalable CCaaS solutions to selling partners.

Projected to hit $17.2 billion by 2023, Communications Platform as a Service (CPaaS) is a massive market bringing major opportunity to partners. CPaaS can enable your business customers to connect with more consumers and greater support sales. Provide easy to deploy solutions that can be quickly embedded into existing business applications and websites to add real-time communications like automated texts, calls and chatbots.

Download the The Partner Playbook: Selling CPaaS to learn more about the market, solution features and capabilities, how to identify opportunities and recommending the right providers.

CHICAGO, IL – June 3, 2020 - The nation’s leading technology brokerage firm, TBI, adds award-winning physical security as a service (PSaaS) provider, YourSix. This addition to TBI’s provider portfolio expands offerings to include physical security, enabling partners to sell solutions that seamless converge video surveillance, access control, audio technologies and video monitoring.

Leading data center provider brings more colocation and cloud solutions to TBI selling partners

CHICAGO, IL – June 3, 2020 - The nation’s leading technology brokerage firm, TBI, adds leading provider of enterprise-class data center, connectivity and managed service solutions, DataBank, to their portfolio. The addition grants TBI selling partners access to a new collection of edge data centers in world-class facilities across the nation.

Top ten national Fiber provider brings extensive network to TBI selling partners and their customers

CHICAGO, IL – June 3, 2020 – The nation’s leading technology brokerage firm, TBI, adds Consolidated Communications to their provider portfolio. The addition allows TBI selling partners to deliver innovative broadband and business solutions from a top national fiber provider.

CHICAGO - June 3, 2020 – TBI announces the addition of David Bailey-Aldrich as a new Channel Manager supporting partners in Minnesota, Iowa, North Dakota, South Dakota and Wisconsin. This addition serves to strengthen relationships and further help partners in the Upper Midwest region to identify new opportunities with a strong focus on next gen products and services.

Individuals and departments across the organization won including TBI President, Geoff Shepstone receiving the Bronze Lifetime Achievement Award.

Chicago, IL, May 21, 2020 – TBI was named the winner in eight categories of the Stevie® Awards from The 18^th Annual American Business Awards®.

Chicago, IL, May 11, 2020 – The nation’s leading technology solutions provider, TBI announced today that CRN®, a brand of The Channel Company, has named Corey Cohen, Vice President of Marketing and Emily Ball, Marketing Manager to its esteemed 2020 Women of the Channel list. Recognizing the unique strengths, vision, and achievements of a select group of women, this prestigious, annual list acknowledges channel leaders who are blazing a trail for future generations. These women are from all areas of the IT ecosystem, including technology vendors, distributors, solution providers, and other IT organizations.

CHICAGO, IL — April 1, 2020. TBI announced the recent addition of Brett Sippel, Channel Manager, Strategic Accounts, as one of the newest members of the TBI family.

CHICAGO - May 6, 2020 – TBI announces the addition of two new Channel Managers, John Rozinsky and Kim Gordon to maintain a powerful presence in their respective hometown markets , strengthening partner support and enabling more next gen technology sales. 

With Infrastructure as a Service (IaaS) being the second largest market segment in cloud services (behind SaaS) and the market with the highest growth rate according to Gartner, partners have a lot of opportunity and need to become comfortable selling this valuable cloud offering. The diversity of IaaS solutions can bring benefits to multiple organizations by eliminating the need to physically manage and maintain infrastructure onsite or in a data center.

This download breaks down how IaaS differs from other cloud models, what is involved when discussing IaaS and a list of trusted providers. Get key talking points to easily speak to why your customers need IaaS and the questions that you should be asking to get conversations moving.

CHICAGO, IL – May 6, 2020 - The nation’s leading technology brokerage firm and innovative Tennessee-based technology startup announced a new partnership that provides small and mid-sized business nationwide access to cutting-edge connectivity technology solutions in a modern as-a-service model.

When cybersecurity events occur, they can have major - even devastating - effects on your customer’s business. Preparedness and prevention are key, but the number of protections and cybersecurity recommendations can be overwhelming. Where should your customer start? What if an attack or threat still happens, what do they do?

TBI’s Tech Gurus put together a simple step-by-step cybersecurity events plan to address each phase within an occurrence – prepare, defend, recover. Get a straightforward outline of recommended actions and specific solutions to address what is happening at each level, from protecting and detecting to responding and remedying. Have a handy shortlist of what solutions are best.

Download the Cybersecurity Events document for a quick reference guide to protect customers from cybersecurity occurrences.

CHICAGO, IL – April 6, 2020 - TBI, the largest, privately-owned technology solutions provider, is proud to announce that their dynamic ten-person marketing team was awarded three Hermes Creative Awards and two honorable mentions. These awards are administered and judged by the Association of Marketing and Communication Professionals (AMCP) to recognize the outstanding work of creative professionals involved in the concept, writing, and design of traditional and emerging media.

CHICAGO, IL – April 14, 2020 - TBI, the largest, privately-owned technology solutions provider, solidifies its collaboration with Cox Business, the commercial division of Cox Communications, by entering a direct agreement. This direct agreement will allow Cox Business to enhance its channel presence in the Midwest.

Telecom Master Agent and technology distributor, TBI, highlights Woman of the Channel, Ashley Kain from TBI.

Call centers are key players in ensuring a positive experience for customers and prospects. In today’s world, people expect quick and easy access to what they need, and it is essential to the customer relationship.

However, situations occur outside a business’ control, like unexpected high call volume or natural disasters and emergencies, that cause delays or disruptions in call center responsiveness – leading to dissatisfied customers and lost sales. All businesses need to have a plan in place for when the unexpected occurs.

TBI offers call center services on-demand to help businesses on an as needed basis. Our team will work with you to determine your needs and what makes the most sense for your business. You will continue to have insight and control over all activity with detailed tracking and reporting.

Download our Call Center On-Demand sheet to learn more.

CHICAGO, IL — April 1, 2020. To better respond with in-region support for global partners and overseas business, TBI hires industry veteran Toni Leopoldo as Director of Sales based in the UK. TBI has a considerable set of partners based both in the UK and surrounding European countries; and as companies within EMEA rely more heavily on consultants for advice and vendor recommendations, the company found a leader in Leopoldo for the European indirect frontier.

Providing our partners with the tools they need to support their customers through whatever challenges arise within their own organizations—from communication and collaboration to data access and integrity—has and always will be top priority for TBI.

We have an entire team dedicated to supporting mobility sales specifically—from pre-sales quoting to porting and implementation of both hardware and solutions, the TBI back office team has what it takes to enable smooth sailing for both partners and their customers, despite the potentially daunting task at hand.

Together with support from our dedicated channel providers, TBI will provide your clients with a project management solution that will coordinate, streamline and deploy mobile workforce solutions seamlessly and headache-free. Check out this month’s download for more information about mobile workforce solutions and discovery questions to help identify the best ways to help your customers.

CHICAGO, IL – April 1, 2020 - TBI, the white-glove solutions delivery provider, continues to position itself at the forefront of the IT landscape through a new strategic partnership with TierPoint, a leading provider of secure, connected data center and cloud solutions at the edge of the internet. The addition of TierPoint not only provides partners secure, reliable, and connected infrastructure solutions, but also data storage, computing, and recovery.