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TBI Blog

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TBI Partners with Avaya to Deliver Better Customer and Employee Experience Solutions – Now Offering Avaya Cloud Office and Avaya OneCloud CCaaS to its Extensive Partner Community.

CHICAGO, IL – JANUARY 6, 2021 — TBI, the nation’s leading technology brokerage firm, announces the addition of Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, to their provider portfolio. TBI is now a master agent offering Avaya Cloud Office™ by RingCentral®, an all-in-one cloud UCaaS solution, and Avaya OneCloud CCaaS contact center solutions.

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Businesses have seen big benefits from UCaaS over the past year, with many of your own customers using UCaaS to stay connected and productive. More and more, companies are recognizing the value in easy to deploy cloud solutions due to their cost savings and scalability.

Now that your customers have deployed UCaaS, what other cloud offerings could help their business? Two key solutions that you should be talking about are contact center as a service (CCaaS) and communication platform as a service (CPaaS)

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Suzanne Walker, from CallTower.

As Director of Channel Sales in the Southeast, Suzanne Walker has extensive experience in the communications industry, with a strong focus in global Microsoft and Cisco hosted voice and UC solutions.

Suzanne is a leader in all sales channels and strategic partnerships, which continue to evolve and improve CallTower’s premier solutions.  As a proven leader in the development and growth of sales channels, she has an exceptional track record in channel business models. Her passion is delivering customers tailored cloud communication strategies and direction, which improves their overall business communications requirements. 

Suzanne drives revenue for partners as an innovative client evaluator, enabling Channel Partners with power selling capabilities in UCaaS and CCaaS solutions. 

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Carole Lehnerz, from Fusion.

Based in the Phoenix, AZ area, Carole brings nearly 15 years of experience working with Master Agents on everything from strategic planning to marketing program development to evangelizing programs, events, incentives to the Master Agents and their partner base.

In her role at Fusion Connect as National Channel Manager, Carole will focus on expanding relationships with our Premier Masters to drive more sales through their partners.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Seanna Baumgartner, from CallTower.

As the Director of Marketing for CallTower, Seanna brings more than 20-years of innovative, versatile and extensive experience across marketing, public affairs and graphic design. She is dedicated to producing high-impact campaigns and initiatives that deliver growth. Seanna spearheads and manages marketing initiatives by evaluating and developing strategies, planning and coordinating efforts, effectively expanding reach, boosting revenue and market share while building brand awareness. 

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The partnership brings IT Professional Services to TBI’s partner community.

CHICAGO, IL – DECEMBER 2, 2020 - Leading technology brokerage firm, TBI, announces the addition of Everstream, the business-only fiber network, to their provider portfolio. Everstream’s enterprise-grade network spans more than 15,000 route miles of fiber and delivers robust business fiber services, including dedicated internet access, dark fiber, Ethernet and data center solutions.

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The partnership brings IT Professional Services to TBI’s partner community.

CHICAGO, IL – DECEMBER 2, 2020 - Leading technology brokerage firm, TBI, announces the addition of Imagit to their provider portfolio. Imagit is a full-service IT solutions provider with extensive experience in every aspect of desktops, servers, and network environments. With over 20 years of experience and a presence in 45 countries, Imagit helps businesses around the world meet their IT needs today and plan for the technology demands of tomorrow.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Jennifer Halasz, from Comcast Business.

Jennifer is the National Partner Account Manager in Comcast Business’ Indirect Sales Channel. Her main focuses are to streamline operational processes, strengthen relationships, and to identify new paths for revenue.  Jennifer takes particular interest in improving Ease of Doing Business for Comcast Business and TBI’s valued partners. She has ten years of telecom experience, and has been with Comcast Business’ Indirect Sales Channel for 6 years.

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Gartner published a report, “The Future of Network Security Is in the Cloud,” which describes the concept of the secure access service edge, or SASE (pronounced “sassy”).  The strategy behind SASE is for businesses to protect their digital transformation with cloud-based, software-defined secure access.
As a partner, it is important for you to be discussing this methodology with your customers because according to Gartner, 40% of businesses will adopt SASE by 2024. With fully remote workforces, a greater number of endpoints and increasing threats, SASE brings the latest evolution in cybersecurity with the ability to converge your customers’ SD-WAN and security solutions into a single platform. Benefits include:
  • Scalability
  • Cost savings
  • Ease of management
  • Coupling of services
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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Mary Khoury, from Broad Sky Networks.

Mary is the marketing director at Broad Sky Networks, where she manages the rapidly growing brand and channel marketing programs for 4G and future 5G wireless networking solutions.  

Her love for technology marketing started in the semiconductor industry, where she managed global marketing campaigns for EKC, now owned by Dupont. Mary next jumped at the opportunity to launch the brand for a then-new telecom start-up, MegaPath Networks, where she worked with direct and channel B2B sales teams. At MegaPath, her interest grew in channel marketing—working with sub-agents, resellers, and VARs to develop sales enablement and MDF programs to expand their telecom portfolio and revenues. Over the past 25 years, Mary has held marketing leadership roles in the telecom, semiconductor, and renewable energy space to educate and sell technology solutions for businesses. 

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Heather Stene, from Verizon.

Heather Stene leads Commercial Channel Operations for Verizon Business Group. With responsibility for channel program management in service to VBG’s sales leaders and partner stakeholders, her team manages program strategy and execution, the partner ecosystem, and performance analysis.

In her 25+ years of industry experience, Heather has led teams with increasing responsibility spanning sales, engineering, channel marketing, sales operations, and product management. Throughout her career, she has consistently delivered on results while focusing on the customer and partner experience.

Heather holds a B.S. in Management from Purdue University.   As an avid reader, special education advocate, and football fan, Heather enjoys volunteering in her kids’ school activities . She and her family live in the greater Indiana area.

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Edge computing is expected to see explosive growth over the next decade with research predicting the market will increase to $43.4 billion by 2027, up 37.4% since 2019.* More and more of your clients will be processing their data closer to the edge to improve latency, allow for better application performance and reduce the need for more data storage. These benefits can not only help businesses with their services and operations, but also can be necessary to remain competitive.
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TBI is a Verizon Platinum Partner, meaning our agents receive higher compensation, less restrictions, additional Verizon resources, exclusive trainings and access to sales enablement tools. TBI partners have the ability to sell the entire Verizon portfolio: wireline, enterprise, SLED, government, and you guessed it, WIRELESS.

Adding Mobility to Your Portfolio, A TBI an Verizon Playbook Increasing Value to Your Business covers what’s new in mobility and how to gain further access into your customer accounts through “pair with” wireline solutions.

With 5G being accessible in 1,800 cities and to 200 million people, now is the time to lead with wireless. The guide covers mobility sales as it relates to solutions for:

  • Primary
  • 4G LTE Backup/failover
  • Out of band: connection/access
  • VoIP
  • Mobile devices/access
  • Endpoint security/management

We have an incredible mobility team comprised of sales operations, solution engineers and subject matter experts. Download our playbook to see how much money you can be making with mobility. 

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The partnership brings Marco’s Managed IT, Voice, Security and additional business IT solutions to TBI’s partner community.

CHICAGO, IL – NOVEMBER 4, 2020 - TBI, North America’s leading technology brokerage firm, announces the addition of Marco to its provider portfolio. Marco specializes in business IT—from planning and design through installation and support. Its wide range of offerings include Managed Services, Voice, Audio Visual and Security. The company helps over 30,000 customers nationwide apply technology and services to work smarter, more collaboratively and with less security risk.

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The partnership brings highly- connected data centers in the United States & Canada to TBI’s partner community.

CHICAGO, IL – NOVEMBER 4, 2020 - TBI, North America’s leading technology brokerage firm, announces the addition of Cologix to their provider portfolio. Cologix, North America’s leading hyperscale-enabled, network-neutral interconnection platform, enables customers and their end users to connect to the cloud faster with more flexibility.

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CHICAGO, IL – OCTOBER 30, 2020 – TBI has been awarded a Top Workplaces 2020 honor by The Chicago Tribune. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 drivers of engaged cultures that are critical to the success of any organization: including alignment, execution, and connection, just to name a few.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Lauri Martinez, from PGi.

Lauri Martinez has over 20 years in B2B marketing within the IT & Telecommunications industries.  Within these roles, Lauri was responsible for developing and managing various channel marketing programs; creating and executing regional marketing strategies for direct and indirect sales teams; creating sales enablement tools to assist in progressing pipeline; and running over 100 marketing consultations with various IT and Telecom organizations. Currently, Lauri is the Sr. Director of Field, Channel & Customer Marketing at PGi where she handles all market with, to and through campaigns for the channel organization, assists with new partner acquisitions, manages all field marketing campaigns and works with various teams on wallet share growth and churn reduction initiatives for PGi’s customers . In addition, Lauri oversees PGi’s voice of the customer initiatives, focusing on developing quotes, positive reviews and customer advocacy for PGi and their GlobalMeet virtual event solutions.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Christine Rawlinson, from Interxion: A Digital Realty Company.

With over 20 years experience in Channel, working with well-known technology brands, Christine Rawlinson is now the Director of Partner & Alliances for EMEA North at Interxion, A Digital Realty company. Her expertise in building out successful Channel businesses brings her to her current role.

As one of the founders of the Global Channel Program for Equinix and having spent 10 years in a B2B Channel agency working with clients such as Microsoft and Symantec to drive millions of dollars of incremental business through a broad range of Channel initiatives, Rawlinson is a strong Channel player and an asset to a company that is in the early stages of its Channel journey.

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The redesigned portal brings added selling resources to TBI partners for better customer engagement and an improves sales process.

OCTOBER 8, 2020 – CHICAGO, IL – TBI, the nation’s leading technology brokerage firm, announces the update and redesign of partner portal, OnDemand. The new portal offers a single dashboard for partners to manage their business with added tools and improved capabilities, including automated quoting and serviceability locator.

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We hear it all the time – it’s not if a business will fall victim to a cyber attack but when. As the working world has moved from the controlled office environment to remote models, security is a major IT topic, bringing major opportunity for partners. Customers are looking for effective cybersecurity that they can quickly and easily deploy while still providing air-tight protection. A recent study found that 7 in 10 organizations are looking to increase their investments in security technologies.

To meet growing business needs and demand, providers continue to develop more desirable security solutions, offering cloud-based services and utilizing advanced technologies, incorporating AI and zero trust capabilities. Keeping up with all that is happening in cybersecurity can be daunting and in some cases, nearly impossible.

Download TBI’s security eBook to get everything you need to know now about what is happening now and how to thrive in the new world of cybersecurity. The eBook includes -

  • 2020 Forecasting
  • Top Data Breaches
  • Impact of COVID-19
  • Remote Work Risk Factors & Recommendations
  • Trending Solutions & Spending
  • Security Must-Haves
  • Industry Targets
  • Discovery Questions
  • Recommended Providers
  • Security Resources Cheat Sheet

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