Migrating Your Customers to the Cloud

Whether SMB or enterprise, businesses are moving their hardware and IT infrastructure to the cloud. Cloud migration requires customers to plan strategically - help them understand solutions, considerations for environments (public, private or hybrid) and service delivery options.

Why Cloud?Cloud-Migration-Download-TBI

Whether changing platforms or transitioning business critical application over to the cloud, companies are adopting cloud for a predictable operational expense model where upgrades and patch management are handled by the service providers. Cloud solutions better enable mobile workforces for collaboration and better align access to data, varying bandwidth and storage needs. Cloud also allows for improved disaster recovery and business continuity.

Getting Started

Migrating to the cloud requires customers to plan strategically. Consider not only current needs but the future state of the business. Cloud strategies are often driven by business needs of departments, not just the IT team. Focus on how cloud enables business drivers or fixes business issues to determine which applications can move to the cloud and what should stay on-premise, which applications may perform better in a cloud environment and what will not? Help understand your customers’ cloud readiness by auditing infrastructure, workloads, usage patterns and willingness to change. The following questions help determine cloud solutions for applications, compute power, storage and network service needs.

There are 3 decisions that need to be made when migrating your customers’ applications to the cloud.

Migrating Your Customers to the Cloud - 2-0_Chart-03

TIP: For those just starting their foray into the cloud. Recommend migrating services that are easier to shift with less potential impact on systems should something go wrong. Things like batch processing, analytics platforms, collaboration tools and widely adopted web apps like Office 365.

Let’s talk solutions.

A variety of TBI Providers can help start conversations, develop migration strategies and recommend the right
products/services to meet your customers’ business objectives.

Hosted Infrastructure
Moving a data center, or portions of a data center to the cloud helps organizations ease the pain of storing valuable information in-house and deploying on-premises servers. Cloud solutions help eliminate the need for remote access hardware, helps with data replication and virtual access, and provides an operational expense model. 

More than likely customers are considering or already using AWS, Azure, Google or IBM, but for those reticent to make that move, TBI offers CSP alternatives for IaaS.

Managed Hosting/Hosting Services
Offer up companies that help your customers migrate workloads into the cloud, manage applications and ongoing oversight of that cloud environment. Carriers that provide managed hosting refer to managing pieces or the entire environment: server, operating system, applications, data center, cloud storage and backup and consultative services.

Desktop as a Service is best pitched to small and medium size business, those with seasonal employees, a large number of remote users or those with significant legacy operating systems.

DaaS alleviates the burdens of an IT department manually managing employees' desktops, laptops, notebooks, tablets and smartphones. DaaS helps with desktop management tasks, upgrading, patching, adding applications and help desk issues. It’s easy to deploy new items and provides secure access for employers with remote and BYOD employees. Also, it allows business to scale up or down. It provides streamlined and consistent access on any device.

Cloud Connections
The benefits of using cloud for infrastructure like server and data storage are plentiful: the top being accessibility and shareability without maintaining hardware or software. Provisioning of data is incumbent on the user and helps save money while offering scalability. Connecting to these web services is where the customers’ choices get more involved. Regarding end user experience, your cloud environment is only as good as your connection to it.

Cloud Connect options include:

  • Public IP (internet)
  • Point to Point/Ethernet Private Line (EPL)
  • MPLS/VPLS nodes
  • Cloud Connects (Private end-to-end)


Download the PDF for discovery questions, vendors to choose from and more.








This blog was originally published in July 2016 and updated May 2018.