TBI Blog

TBI Blog

Recent Posts

Ever wondered what an SD-WAN device looks like or how it works? TBI’s training manager, David Landsberger, and solutions engineer, Joe Fizor, unbox VeloCloud’s Edge 520 and break down the various ways customers can connect to it and enjoy its benefits.

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Leading Third-party Distributor to Offer Evolve IP’s Full Suite of Award-winning Cloud Computing and Cloud Communications Services

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A few weeks ago, the tech world was flipped on its head when Avaya filed for Chapter 11 bankruptcy. Since the turn of the Millennium, the multinational technology company dominated the market with its contact center, Internet telephony, wireless data communications, and CRM software offerings. However, despite making 75 percent of its revenue off software and services in 2016, its tardiness to enter the cloud space has ultimately led to the dire straits it finds itself in today.

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Leading master agency expands into Virginia with the addition of a new National Channel Manager.

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In our line of business, it’s nearly impossible to make it through a work day without reading an article about how IT spending on cloud is accelerating or how more workloads are being moved to cloud environments. We all know how great cloud is and the benefits it can bring to a business, but contrary to popular belief, it’s not always the sole answer. In some cases, including colocation is necessary to ensure the best business outcomes for your customers.

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How to talk your many customers' languages.

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If you haven’t heard it already from your end customers and prospects, get ready! The workforce of today is increasingly mobile, with 3.7 million employees (a whopping 2.8 percent of the workforce) working from home at least half the time.i And as Bring Your Own Device (BYOD) and telecommuting policies are put in place on a grand scale, the demand for unified collaboration and communications (UC&C) solutions is fiercer than ever.

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Take advantage of these high-margin solutions to have even more success with existing and new customers in 2017.

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Increased net sales pushes master agent up two spots on XO’s list of top-performing partners

CHICAGO, IL – January 17, 2017 – TBI has climbed two spots on XO Communication’s list of highest-performing national technology distributors. Throughout 2016, the master agent grew sales more than 30%, thereby improving its sales rank within the XO partner program from the fourth largest to the second largest distributor.

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To effectively sell to competitive verticals like healthcare, finance, and retail, you must understand the challenges businesses within them face. Download our guide to uncover these pain points and how to solve them.

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CHICAGO, IL - JANUARY 4, 2017 - TBI announced today that Joe Fizor and Miguel Sanchez have joined the Master Agency as Solution Engineers. In this role, they will provide technical expertise and advise best-suited IT solutions to empower agent partners to maximize their impact in the market place.

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Now that we’ve officially ushered in the new year, it’s time to get back to work and focus on winning in 2017. From colossal M&A deals to some of the largest cyber-attacks in history, 2016 brought a lot of excitement to the channel, and we’re expecting more of the same this year. Last January, we made a few forecasts that turned out to be fairly accurate, so we decided to take another stab at it this time around.

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With each new year comes new technologies and business opportunities to capitalize on. As we reflect on an exciting and successful 2016, we remind ourselves how we can better serve you, our partners, in 2017. The following is an internal memo that was sent out across TBI. Please know, we make every effort to do right by you and always have our partners’ businesses best interests at heart.

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Start the new year with improved connectivity for your customers. With more and more businesses already On-Net with best-of-breed carriers like XO, it is easy to prospect and even easier to sell thanks to the number of benefits LIT buildings offer. 

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CHICAGO, IL – December 19, 2016 – TBI announced today that it has appointed Mike Onystok as Vice President. In this role, he will be responsible for overseeing all sales, support, and training within the company’s Omni-Center business unit.

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At TBI, we put strong emphasis on providing partners with the education they need to succeed in the competitive indirect channel. From the very start of each journey, we provide guidance to the vast sales-enablement and educational resources we offer, one of which being our exemplary training department.

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CHICAGO, IL – December 7, 2016 – TBI announced today that Dick Bennett has joined the Master Agency as a National Channel Manager, serving the company’s agent partner base out of Minnesota. Bennett brings to TBI 16 years in the telecommunications industry, with proven talent in sales leadership and business development.

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The technology landscape is evolving rapidly, as is the complexity of the solutions within it. With more businesses moving their workloads to cloud environments, larger opportunities are emerging for channel partners to throw their hats into the ring and earn residual income. Originally published in Comcast's Newsletter, The Download, Comcast, one of TBI's most prominent vendor partners, outlines the various cloud models and how to best advise your clients.

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The fast-paced technology landscape is ever changing, and as product sets continue to narrow and end users become more connected than ever before, it’s crucial to understand where the market is headed. Based off what we saw in 2016, here are common business challenges and solutions worth addressing with your customers at the beginning of next year. These range from easy-to-sell products that lead to greater sales to emerging technologies that will spark interest and truly add value.

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As one of the strongest master agents, we’re always racking our brains on what the next big thing in telecom and IT will be. At the start of the year, we made a few predictions on key trends that would shape the channel in 2016, and with the new year right around the corner, we’ve decided to look back at our forecasts to see exactly how accurate we were. 

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