TBI Blog

TBI Blog

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If there was ever a year that tested our strength as humans, it was 2020. The personal and professional struggles were indeed very real as our new normal was anything but. Our lives were uprooted, people dealing with immense hardships and mental stress. I found myself working more and having even less of a work life balance, not like I had much before. The lines of being a mom, boss, teammate, friend, coworker have all been blurred and I now have much greater appreciation for others trying to find balance in a world that seems uncertain and scary.

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The partnership brings channel-only innovative cybersecurity services to TBI’s partner community.

CHICAGO, IL – JANUARY 6, 2020 — TBI, the nation’s leading technology brokerage firm, announces the addition of ThreatProtector, the first company of its kind in the channel to offer employee security scoring and risk assessment to their provider portfolio. TBI partners can now sell ThreatProtector’s cybersecurity solutions into their customers through several key services: dark web monitoring, device endpoint protection, advanced email encryption and compliancy services, cybersecurity awareness training, and security assessments.

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The partnership brings the TBI partner community a unique integration of managed mobility services with data use and control functions for cellular networks.

CHICAGO, IL – JANUARY 6, 2020 — Leading technology brokerage firm, TBI, announces the addition of MobilSense Technologies, Inc. to their provider portfolio. MobilSense specializes in mobile invoice optimization, reporting analytics, cost allocation management, asset, and service provisioning, along with help desk services. Available in the US and Canada, the MobilSense adaptable architecture delivers tailored solutions to hundreds of businesses, from SMB to enterprise.

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The partnership brings the QOS Intelligent Network Platform, a technology-enabled network management and monitoring platform, to TBI’s partner community.

CHICAGO, IL – JANUARY 6, 2020 — TBI, North America’s leading technology brokerage firm, announces the addition of QOS Networks to their provider portfolio. QOS Networks provides managed services expertise in the design, deployment, and management of SD-WAN and edge network solutions. QOS Networks works with mid and enterprise customers across the globe to deliver intelligent network solutions, including SD-WAN and edge functions such as switches, routers, and firewalls. QOS Networks is built on providing fanatical customer support and has over 40,000 edge deployments for its customers.

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Avaya WebinarRegister for Avaya customer facing and solution-specific webinars focused around Avaya Cloud Office and Avaya onecloud CCaaS.

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The question of whether to move from an on-premises PBX (Private Branch Exchange) to a cloud communication solution can be complicated for small businesses. The benefits of cloud are clear, but the business case may not be for the local school, legal or medical office, or manufacturer that has already invested in a legacy phone system. If you’re that decision maker teetering the line, consider the value of moving your business forward.

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TBI Partners with Avaya to Deliver Better Customer and Employee Experience Solutions – Now Offering Avaya Cloud Office and Avaya OneCloud CCaaS to its Extensive Partner Community.

CHICAGO, IL – JANUARY 6, 2021 — TBI, the nation’s leading technology brokerage firm, announces the addition of Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, to their provider portfolio. TBI is now a master agent offering Avaya Cloud Office™ by RingCentral®, an all-in-one cloud UCaaS solution, and Avaya OneCloud CCaaS contact center solutions.

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Businesses have seen big benefits from UCaaS over the past year, with many of your own customers using UCaaS to stay connected and productive. More and more, companies are recognizing the value in easy to deploy cloud solutions due to their cost savings and scalability.

Now that your customers have deployed UCaaS, what other cloud offerings could help their business? Two key solutions that you should be talking about are contact center as a service (CCaaS) and communication platform as a service (CPaaS)

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All year you’ve been hearing about Corey’s obsession with Trader Joe’s. So, we've compiled every one of her favorite Trader Joe's items into a convenient list for you to enjoy. 

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Suzanne Walker, from CallTower.

As Director of Channel Sales in the Southeast, Suzanne Walker has extensive experience in the communications industry, with a strong focus in global Microsoft and Cisco hosted voice and UC solutions.

Suzanne is a leader in all sales channels and strategic partnerships, which continue to evolve and improve CallTower’s premier solutions.  As a proven leader in the development and growth of sales channels, she has an exceptional track record in channel business models. Her passion is delivering customers tailored cloud communication strategies and direction, which improves their overall business communications requirements. 

Suzanne drives revenue for partners as an innovative client evaluator, enabling Channel Partners with power selling capabilities in UCaaS and CCaaS solutions. 

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Carole Lehnerz, from Fusion.

Based in the Phoenix, AZ area, Carole brings nearly 15 years of experience working with Master Agents on everything from strategic planning to marketing program development to evangelizing programs, events, incentives to the Master Agents and their partner base.

In her role at Fusion Connect as National Channel Manager, Carole will focus on expanding relationships with our Premier Masters to drive more sales through their partners.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Seanna Baumgartner, from CallTower.

As the Director of Marketing for CallTower, Seanna brings more than 20-years of innovative, versatile and extensive experience across marketing, public affairs and graphic design. She is dedicated to producing high-impact campaigns and initiatives that deliver growth. Seanna spearheads and manages marketing initiatives by evaluating and developing strategies, planning and coordinating efforts, effectively expanding reach, boosting revenue and market share while building brand awareness. 

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As a look back on this craziness of a year, Corey shares a roundup of items she’s glad were purchased during the pandemic (though there were countless misses, too). While most Amazon purchases are shared weekly on Coffee with Corey Wednesdays, she solicited items bought from the rest of the marketing team, as well. You just might get some holiday shopping inspiration from this list. Enjoy!

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TBI's Emily Ball and Bryan Reynolds deliver December Channel News.

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Technologies advancing remote work

2021 will be a year for the enterprise (large and small) to build out or course correct what they implemented in haste due to COVID-19. We see how much technology helped and continues to help us navigate the pandemic, an example being Zoom as the default “Kleenex” type reference for all video conferencing now. There is a reason why the CCaaS business is booming – many deploying it for analytics and reporting relating to workforce optimization and remote work. And why companies like Twilio have surging stock pricing due to APIs syncing communication platforms with business applications – think remote restaurant ordering, pickup and end-to-end customer/business communications.

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The partnership brings IT Professional Services to TBI’s partner community.

CHICAGO, IL – DECEMBER 2, 2020 - Leading technology brokerage firm, TBI, announces the addition of Everstream, the business-only fiber network, to their provider portfolio. Everstream’s enterprise-grade network spans more than 15,000 route miles of fiber and delivers robust business fiber services, including dedicated internet access, dark fiber, Ethernet and data center solutions.

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The partnership brings IT Professional Services to TBI’s partner community.

CHICAGO, IL – DECEMBER 2, 2020 - Leading technology brokerage firm, TBI, announces the addition of Imagit to their provider portfolio. Imagit is a full-service IT solutions provider with extensive experience in every aspect of desktops, servers, and network environments. With over 20 years of experience and a presence in 45 countries, Imagit helps businesses around the world meet their IT needs today and plan for the technology demands of tomorrow.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Jennifer Halasz, from Comcast Business.

Jennifer is the National Partner Account Manager in Comcast Business’ Indirect Sales Channel. Her main focuses are to streamline operational processes, strengthen relationships, and to identify new paths for revenue.  Jennifer takes particular interest in improving Ease of Doing Business for Comcast Business and TBI’s valued partners. She has ten years of telecom experience, and has been with Comcast Business’ Indirect Sales Channel for 6 years.

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Gartner published a report, “The Future of Network Security Is in the Cloud,” which describes the concept of the secure access service edge, or SASE (pronounced “sassy”).  The strategy behind SASE is for businesses to protect their digital transformation with cloud-based, software-defined secure access.
As a partner, it is important for you to be discussing this methodology with your customers because according to Gartner, 40% of businesses will adopt SASE by 2024. With fully remote workforces, a greater number of endpoints and increasing threats, SASE brings the latest evolution in cybersecurity with the ability to converge your customers’ SD-WAN and security solutions into a single platform. Benefits include:
  • Scalability
  • Cost savings
  • Ease of management
  • Coupling of services
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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Mary Khoury, from Broad Sky Networks.

Mary is the marketing director at Broad Sky Networks, where she manages the rapidly growing brand and channel marketing programs for 4G and future 5G wireless networking solutions.  

Her love for technology marketing started in the semiconductor industry, where she managed global marketing campaigns for EKC, now owned by Dupont. Mary next jumped at the opportunity to launch the brand for a then-new telecom start-up, MegaPath Networks, where she worked with direct and channel B2B sales teams. At MegaPath, her interest grew in channel marketing—working with sub-agents, resellers, and VARs to develop sales enablement and MDF programs to expand their telecom portfolio and revenues. Over the past 25 years, Mary has held marketing leadership roles in the telecom, semiconductor, and renewable energy space to educate and sell technology solutions for businesses. 

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