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How a CIO switched providers and saved the day.

by Anthony Leggio, Vice President of Finance Solutions, AT&T Business

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Technology solutions and applications essential for businesses in a post-COVID market
by AT&T Business Editorial Team

It’s hard to believe it has been nearly 4 months since the U.S. enacted shelter-in-place measures to counteract the spread of COVID-19. In that time, we have seen an unprecedented perseverance on display from businesses, both large and small. Through ingenuity and innovation, companies across all industries have had to adapt to new customer dynamics and working environments.

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Master Agent Further Demonstrates Commitment to Partners with Additional Technical Resources

CHICAGO - August 5, 2020 – TBI announces the addition of Jim Bowers as Security Architect joining the Tech Gurus team. Heavily focused on next-gen technology and elevating the partner experience, TBI continues to invest in technical resources and expertise, actively growing the Tech Gurus team comprised of specialized solution engineers, architects and subject matter experts in cloud infrastructure, communications, mobility and security.

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The partnership brings Managed Mobility Services and Unified Endpoint Management Solutions from OVATION to TBI’s partner community.

CHICAGO, IL  – August 5, 2020 - TBI, the nation’s leading technology brokerage firm, announces the addition of OVATION Wireless Management to their provider portfolio. A global managed mobility services (MMS) and unified endpoint management (UEM) provider, OVATION serves Fortune 1000 companies around the world, providing management, security and support for connected devices and employees.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, JoElla Aranda, from CenturyLink.

JoElla is a telecom industry veteran with more than 20 years of experience in a variety of marketing, business development and sales operations positions. She began her career with CenturyLink (then US West) and has held numerous roles on both the Direct and Indirect sides of the business, and has focused on the Indirect Channel for the majority of her tenure. In her current role as a Field & Partner Engagement Manager, JoElla works directly with CenturyLink’s partners, including TBI, to collaborate and execute on a variety of impactful marketing programs, campaigns and tools that help partners drive growth with CenturyLink.

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Bringing Cloud Communications to TBI’s Selling Agents

CHICAGO, IL and NEWARK, NJ – July 23, 2020 - net2phone, a global business cloud communications provider, and TBI, a leading third-party technology distributor, today announced a new partnership. Through the agreement, TBI will offer and support net2phone’s powerful suite of cloud communications solutions through its extensive network of technology selling agents.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Daniela Ellis, from Masergy.

Daniela Ellis is Channel Manager at Masergy, covering partners in EMEA and rest of world. Having been with Masergy for 18 months, Daniela has been a part of the channel overhaul, as Masergy became completely partner focused. This has allowed room for developing new and creative ideas to drive partner activity and engagement, with a focus on working with and for the partner at the center of all decisions.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Brittany Caito, from Comcast Business.

Brittany Fuller Caito is a Senior Manager of Field Engagement in the Comcast Business Indirect Channel program. She is an industry veteran with over 10 years of channel and telecom experience in various roles at Time Warner Cable, Broadview Networks and Windstream.  Brittany employs a unique, out of the box, perspective to develop bold, new strategies. In her current role at Comcast Business, she is focused on driving marketing activities and field engagement to help create net new sales opportunities and accelerate existing sales opportunities. 

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Business continuity strategy means having a resilient, redundant remote working environment accessible in the cloud that encompasses all necessary business systems. This would include communications like voice and contact center, CRMs, data center infrastructure, backup strategy and disaster recovery.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Irene Paitakes, from Verizon.

Irene is the Nat’l Channel Manager for the Business Agent Program, responsible for sales, strategy, execution and the client relationship.  Her focus is on maximizing growth and profitability by leveraging the unique distribution and capabilities of TBI's partner ecosystem, making Verizon a market leader in the Channel space. 

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New partnership enables seamless transition to the cloud and a streamlined approach to digital transformation

CHICAGO, IL – July 1, 2020 -TBI, the nation’s leading third-party technology distributor, announces their strategic partnership with TetraVX, a unified communications and collaboration (UCC) company that specializes in the delivery of cloud-based solutions, to equip TBI’s partner community with TetraVX’s full suite of cloud-based collaboration technologies - resulting in a seamless experience for employees, agents, and customers.

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TBI's Emily Ball and Bryan Reynolds deliver July Channel News.

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The FBI reports a 300-400% increase in cybersecurity incidents since the pandemic began and Google reveals 18 million COVID-related phishing emails are now being blocked, daily. Risks and threats have rapidly multiplied as hackers prey on disenfranchised organizations and unplanned remote work. Most businesses today have security baked into their IT plans, but those plans need to be re-evaluated and assessed on an ongoing basis.

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This article was originally published on PR Newswire

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Arm yourself in the field with a complete set of security battlecards. Educate yourself and your customers on security options to keep their business protected. Focusing on top solutions, each battlecard provides an overview of the product, add-on solutions, provider shortlists, ideal customers and discovery questions to lead sales discussions.

Collection includes updated versions of existing security battlecards and four NEW solutions, including:

  • Cybersecurity Training & Compliance NEW
  • Distributed Denial of Service (DDoS)
  • Endpoint Security
  • Identity Access Management (IAM) NEW
  • Managed Detection and Response (MDR) NEW
  • Managed Firewall & Next-Gen Firewall (NGFW)
  • Penetration Testing & Vulnerability Scans
  • Security Information & Events Monitoring (SIEM) NEW

Use these materials to speak knowledgeably on each topic, provide your customers with straightforward information and speed up the sales cycle.

Download the Complete Set of Security Battlecards.

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Security shortfalls have been front and center, exposed by the new work from home environment as opportunistic hackers create a massive increase in threats and security incidents. Many businesses need help to assess their current security measures and know what actions need to take place in order to keep employees and their business safe. As you have conversations around security, giving businesses easily digestible information and straightforward action plans is the most effective approach. 

Download this Securing a Remote Workforce white label document and have an informational packet to hand over to customers and prospects around cyber security, branded with your own logo and contact information. Material includes the different perspectives of employer versus employee and how they each play a role in keeping businesses secure in a WFH environment. It also addresses five top security concerns for remote workers and how to circumvent each. Plus, get easy to follow tips for properly handling infrastructure at the home and at the office to support a safe and productive remote workforce. The packet includes a step-by-step guide from TBI’s Tech Gurus team, a team of certified solutions engineers, architects and subject matter experts, on how to prepare for, defend against and recover from a cybersecurity event.

Download Securing a Remote Workforce.

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Top MMS provider brings comprehensive mobility and device management solutions and guaranteed cost-savings

CHICAGO, IL – July 1, 2020 -The nation’s leading technology brokerage firm, TBI, adds Wireless Watchdogs to their portfolio, providing TBI partners a suite of managed mobility services (MMS) and mobile devise management (MDM). Wireless Watchdogs brings one of the most comprehensive MMS on the market, offering device staging, provisioning and management while reducing mobility expenses.  

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Aircall, a leading provider of cloud-based phone and contact center solutions, joins the TBI portfolio to offer scalable CCaaS solutions to selling partners.

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Projected to hit $17.2 billion by 2023, Communications Platform as a Service (CPaaS) is a massive market bringing major opportunity to partners. CPaaS can enable your business customers to connect with more consumers and greater support sales. Provide easy to deploy solutions that can be quickly embedded into existing business applications and websites to add real-time communications like automated texts, calls and chatbots.

Download the The Partner Playbook: Selling CPaaS to learn more about the market, solution features and capabilities, how to identify opportunities and recommending the right providers.

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As many people practice social distancing and in some cases isolation, technology has proven our greatest ally, keeping us connected person to person and business to consumer. Before the pandemic, people were already engaging with companies across multiple channels, by voice, text, chat, video, and social media, growing accustomed to choosing how we want to engage and getting a quick response. Now, as people are dispersed and businesses shut down, albeit temporary, these multi-channel communications have become vital. Companies and organizations have been resourceful during these uncertain times, exploring new outlets, some even changing business models as they move quickly to communicate in real-time with customers, employees and associates.

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