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This article was originally published on the 8x8 blog.

Chat, email, phone, slack, text, tweet. The communications preferences of individuals are as diverse as the tools themselves. And while I run a business dedicated to helping organizations and people communicate more efficiently, I am also a user. Which means I know how painful it is to manage the ever-increasing volume of channels. I also know the productivity impact on businesses that don’t help their workers manage these channels efficiently.

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A majority of companies have some sort of firewall. Many feel a false sense of protection and don’t even know the potential risks of insufficient armor. 

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Considering outsourcing desktop management? You have choices.

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TBI, Inc. has been named one of the 2018 Best Places to Work in Chicago. Since 2008, Crain's Chicago Business has set out to find the local businesses that have excelled in creating quality workplaces for employees. This year, Crain’s partnered with Best Companies Group to survey Chicago employees about everything from their workplace to benefits to company culture.

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It’s hard to believe the second quarter is already upon us. No doubt you’ve finalized your goals for 2018 and are eager to start putting those plans into motion. Whether your initiatives include investing in new staff, expanding your technology portfolio or developing a marketing strategy, TBI can help you achieve those goals.

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With the migration of applications to the cloud, the need for secure, scalable and easy-to-manage connections to them is an increasing reality. To date, connectivity providers have taken the following approaches to building their connections to the world’s largest cloud service providers:

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The new Verizon Partner Program launched April 1 to better serve it’s program members.

A new and improved master agent model has been deployed in the US to enhance the program’s agility and responsiveness and to better meet the needs of program members.  

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One of the least liked phrases around here is digital transformation. What does it mean? It’s so nebulous and doesn’t attach any particular technology or pain point when using it. We talk about the customer’s digital journey and it means something different for every company and every “owner” of said journey.

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CHICAGO – March 7, 2018 – TBI announced today that Joe Dino, formerly of Windstream, has joined the master agency as a Channel Manager supporting agents in the Northeast.

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As the IT teams within our customers’ organizations execute their digital transformations, the big question about migrating to the cloud has changed from, “Should we?,” to “How fast can we get there?”. As the pace of change accelerates, it creates new challenges that are leading many customers to develop a multi-cloud strategy.

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CHICAGO – February 7, 2018 – TBI announced today Ashley Klein and Van Wender, formerly of Windstream and GTT, respectively, as the newest Channel Managers to cover parts of the Midwest and Southeast regions for the master agent.

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Over the past several years, the balance of power has shifted from the seller to the buyer as the digital consumer took to the Internet and took control of the transaction process. Armed with Apple’s iPhone, the first true consumer smartphone arriving in 2007, retail and other B2C industries were forever turned upside down.  It wasn’t until a few years later, however, that that smartphone impact was felt in the corporate space.

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TBI welcomes Boe Mellor as Director of Sales for the East region.

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It’s (still) an exciting time to be in the mobile business. The demand for fast, intelligent devices at end users’ fingertips has continued to increase from over a decade ago when the smartphone was first introduced.

So, if you aren’t currently offering mobile solutions or want to enhance your practice, what options do you have? There are several ways to go about growing your mobile practice, so we’ve outlined a few to get you started.

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Trends in mobility and IoT are leading to more data, how does this create opportunity in the channel?

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TBI recently held its quarterly all company meeting where executives and other department heads recapped our successes from last year and plans for 2018. It’s remarkable how far our organization has come in the last 12 months. 

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Where will the Internet of Things take us? Well, to start we first need to define the ‘us’ and depending on where you’re positioned within the IoT industry, will make a great difference on how you view the future of IoT. So, let’s walk through a few “us” scenarios.

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An Inside look from a Program Manager

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