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October 2017, Synergy Research reported that the UCaaS market is accelerating at an annualized rate of 29%, as strong UCaaS adoption continues to drive the market. Once seen as technology for improved communication, UCaaS is now viewed as a platform that helps increase productivity. The resulting increase in revenue from this improved productivity is one of the main drivers accelerating the growth of the UCaaS in mid-market and enterprises businesses.

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While most businesses have adopted some type of cloud-based technology, not all of them have implemented a unified multi-media communications platform that integrates phones, chat, email, web conferencing, and file sharing into a single cloud-based platform. UCaaS offers many benefits such as mobility, improved voice quality and exceptional reliability that Broadsoft predicts more than half of all organizations will adopt by 2020.

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TBI Highlights Woman of the Channel, Buffy Harakidas  from Chorus Communications.

Born and raised in Philadelphia, Buffy Elyse Harakidas is the Director of Marketing & Special Events for both Chorus Communications and Metrospect Events. In addition to her daily roles and responsibilities, Harakidas is also the producer for several staple events, including the acclaimed annual affair, Hair O’ The Dog, multiple winner of Best Event In Philadelphia, the Carriers Ball, a national technology awards show and networking event, and the renowned Who’s Who In Technology.

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ACComplish more by plugging into AT&T with ACC Business.

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TBI Highlights Woman of the Channel, Scarlett Harris from TBI.

Scarlett Harris is a Strategic Channel Manager at TBI. She is passionate about technology and how the changing trends and advancements we see today will effect us tomorrow. Its her job to know what's happening in the industry but also make real connections and foster partnerships that lead to success for everyone. Her goal is to be responsive and attentive and to learn her partners' business so that she can advocate for them and then work together to find the right carriers and solutions for their customers.

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TBI Highlights Woman of the Channel, Vivian Chavez from Comast Business.

Vivian Chavez is the Director of National Partner Programs for Comcast Business and an active Woman in the Channel. She drives joint business planning efforts with Master Agents for overall channel strategy, operations, marketing and sales program management. Vivian provides partners with actionable consultations, compliance support and recommendations for ease of doing business.

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CHICAGO, IL - July 16, 2018 – Telecom Brokerage Inc., The Master Agent that truly works for you, announced today that CRN®, a brand of The Channel Company, has recognized TBI, Inc. in its 2018 Network Connectivity Partner Program Guide. This annual guide highlights service providers, infrastructure providers and master agents whose telecom, cloud and connectivity offerings help partners navigate and succeed in the age of IT-telecom convergence.

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The Golden Age of Communication

The market for UCaaS has made a fairly dramatic evolution over the past decade; most businesses are aware of the benefits of cloud options from a TCO perspective and are considering future migrations. However, many businesses also express concerns regarding the risks and challenges associated with a move to the cloud especially those larger in size. More specifically, organizations with more intricate IT and telecom environments often delay cloud adoption, due to existing premise-based UC investments.

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As Director of Finance for TBI, I ensure our partners are paid their commissions efficiently, accurately and in a timely manner. My team and I work exceptionally hard behind the scenes to make sure that we exceed our partners expectations in this matter month after month, year after year.

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For 45 years, Mitel has made a name for itself as a leader in business communications. But did you know Mitel is the #1 global leader in unified communications and #2 in global UCaaS seats? In this article, Five Good Reasons to Re-Connect with MiCloud, we reveal how channel partners today can build more effective cloud sales strategies with MiCloud solutions and Mitel’s improved channel partner program.

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Hosted servers are virtualized computers that are used for various functions such as file storage, applications, large databases and other network functions. Hosted servers allow the customer to own space that is reserved for their business. There are a few options customers can choose from, and it really depends on their business needs and management preferences. Watch the training video to better understand options for hosted servers, customer profiles to target and discovery questions to ask to close the sale.

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Security. Everyone is talking about it and everyone claims they are following guidelines and securing their data, but I am still consistently being asked the same question from partners, "where do I start?" Everyday partners hear about various vendors and solution portfolios, but they’re still struggling with the best way to broach the subject with end-users. There is concern that using various statistics about the importance of security comes off as a scare tactic, and understandably that’s not the way they want to be perceived by their customers.

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Partnership Strengthens Viasat’s Presence in the Business-to-Business Telecom Channel with 2,500 More Sales Agents Coast-to-Coast.

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In the same way that you may decide to drink Orange Juice for a Vitamin C boost, workout to improve your overall health, or avoid those cookies that showed up for a co-worker’s birthday, you can take all the right steps and still succumb to illness.  Security is no different; no matter how “secure” you or your clients are, there is always risk. However, fear not because there are still many steps you can take to minimize risk and ensure the best health and longevity for both you and your clients’ organizations.

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Comcast Business has once again been named to Vertical System Group’s Year-End 2017 U.S. Carrier Ethernet LEADERBOARD and achieved the highest organic growth rate across all 2017 U.S. Carrier Ethernet Leaderboards – growing our base of Ethernet ports appreciably without an acquisition.  While it’s always exciting to top the charts, it shouldn’t come as a surprise, given our focus and commitment to delivering modern networking solutions and how Carrier Ethernet technology has become such a popular method for wide area networks.

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CHICAGO – June 6, 2018 – TBI announced today that Jaime Ponce, a former Channel Manager for both HP and IBM, has joined the master agency as a Chanel Manager. Jaime will be supporting agents in New York, New Jersey and Connecticut.

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CHICAGO – June 6, 2018 – TBI announced today that Steve Johnson, formerly of CenturyLink, has joined the master agency as a National Referral Channel Manager, supporting the company’s referral partners.

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CALGARY, ALBERTA, CANADA – June 4, 2018— Shaw Communications, Inc., the leading communications provider in Canada, with more than 3.4 million customers telephone, Internet, television, and mobile services all backed by a fiber optic network, announced that the company has signed a distribution partnership agreement with leading technology services distributor, Telecom Brokerage, Inc. (TBI).

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In 2018, Channel Partners are dealing with a ridiculously high amount of marketing fluff and fear tactics.  Never before has there been so much interest in the channel from Wall Street, equity firms, and end users themselves. All of this attention and spotlight means more vendors developing programs, more complexity as vendors merge with one another, and more emerging solutions that the channel is told to sell lest they miss out on the “skills pivot” that is necessary to handle “digital transformation.”

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