TBI Blog

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5G and IoT will change our world! That’s what we’ve been promised. For years, we have been hearing how 5G will have us working at lightning speed and how IoT will have objects and devices around us operating autonomously. As we enter the 5G and IoT world, let’s explore what this means for mobility and what is on the horizon for businesses.

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Adding Effortless Office to TBI’s portfolio allows partners to offer their managed IT services, desktop-as-a-service, compliance-as-a-service, security, help desk solutions and more.

 

CHICAGO, IL – April 7, 2021 — TBI, North America’s leading technology brokerage firm, announces the addition of Effortless Office to their provider portfolio. Effortless Office is a Channel-only, national managed services provider with two decades of experience pioneering a hybrid cloud approach to maximize IT environments, improve business outcomes, and create an effortless customer experience.

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The partnership adds a variety of IoT wireless monitoring solutions, along with fleet and asset tracking solutions to TBI’s portfolio, expanding IoT offerings for partners.

CHICAGO, IL – April 7, 2021 — TBI, North America’s leading technology brokerage firm, announces the addition of SensLynx to their provider portfolio. SensLynx provides IoT solutions that wirelessly connect multiple assets for businesses across the nation. SensLynx combines all the moving parts of IoT systems that any type of business can implement, streamlining productivity with devices you can monitor remotely. SensLynx adds a best-in-class national channel partner program that fits seamlessly into TBI’s agent community.

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Master Agent, TBI, Welcomes Notable Industry Players to Company’s Executive Team, To Drive Greater Partner Growth and Support New Opportunities

CHICAGO - April 7, 2021 – TBI, North America’s leading technology distributor, announces the addition of three new vice presidents to its leadership team: Anne Devine as Vice President of Marketing; Brandon Smith as Vice President of Global Sales; and Jim Wolande as Vice President of Corporate Resellers and VARs. All three have in-depth industry experience and impressive histories within the Channel, having previously held executive positions at Tech Data, Intelisys and 8x8.

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LogMeIn provides Yelp a password management solution, LastPass, that allows them to protect the credentials of all applications and tools.

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By Amber Steel

Remote work is on the rise, with 74% of professionals expecting remote work to become standard after the pandemic. As a result, many businesses have shifted their cybersecurity strategy as IT faces more challenges protecting their information from cyberattacks and data breaches with a distributed workforce.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Melanie Sunahara, from TierPoint.

Throughout Melanie's 20 years technology career, she has been driven by a passion for technology and the channel. At TierPoint, her primary functions include the development of incentive programs, ongoing revenue growth and comprehensive trainings to broaden the channel's understanding of technology solutions, programs being offered and how to deliver shared value. Melanie's ability to diversify partner capabilities (given the extensive TierPoint Cloud and data center portfolio), loyal can-do attitude and open communication style has earned the trust of partners worldwide. Always with an eye toward understanding partner products and how TierPoint’s solutions fit best within them, Melanie is recognized for her commitment to increasing revenue on all sides of the channel equation. A coveted speaker and facilitator, she provides counsel to external and internal teams on enablement campaigns nationally, empowering partners to increase earnings, product positioning and customize campaigns to help find and grow their business.

Melanie has had the honor of being recognized by several organizations for her outstanding performance and leadership, including Cloud Girls and Informa Rising Star Award and Thought leadership Achiever award in 2019; Woman of the Channel by CRN in 2019; Voted 2006 and 2007 Top 15 Channel Managers in Phone + Magazine.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Allie White, from Five9.

Allie White is a Channel Sales Manager at Five9 dedicated to strategic partners in the Midwest. Based in Chicago, Allie has over 10 years of experience in sales and 7 years of experience selling specifically into the technology industry. She has a consistent track record of success in customer facing sales along with partner facing sales and has worked at several vendors providing best in breed solutions to customers all over the nation. She has also had the opportunity to work with a diversified portfolio of partners including large strategic VARS, distributors, sub-agents, and master agents. In her current role, Allie works with the channel partner community to enable, train, and advise them to help their customer base successfully improve their customer experience and migrate to the cloud. Allie is a channel advocate and understands how vital partner relationships are to drive results. She works closely with her partner base to ensure success and to truly get to know their goals and objectives. In addition, Allie is extremely passionate about women in technology and loves to support and inspire others around her.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Ally Murtlow, from Dialpad.

Ally Murtlow serves as National Channel Director at Dialpad, the leading cloud communications platform harnessing the power of AI to empower people to get the most from unified calling, conferencing, and contact centers. 

Throughout her career, Murtlow has proven success leveraging her extensive experience in marketing, direct sales and channel management to grow revenue. While previously at 8x8 and Rackspace, Murtlow developed deep channel relationships across the nation and a growing passion for the tech industry. Murtlow is a graduate of Indiana University with a Bachelor of Arts in Journalism. When she’s not delving into a new book or spinning away on the Peloton, you’ll likely find her in the kitchen cooking/baking or planning her next trip – she grew up in London and has been to 18 countries and counting.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Nikki Beck, from AT&T.

Nikki has been in sales her entire career. Early on she discovered her competitive nature coupled with a sincere desire to help businesses grow, which brought her personal enjoyment and professional fulfillment. Nikki is fortunate to harness those qualities in her current role as National Channel Manager at AT&T and ACC Business. She has the opportunity to work with the most amazing teams both internally and externally and to build upon an already successful program. Nikki is grateful to work with a highly talented team dedicated to serving their partners.

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Cloud Communications Architect and Tech Guru, John Romeo, shares how outbound dialing can really benefit your customers’ businesses, especially at a time when many organizations are looking to improve efficiency and better manage headcount.

Outbound dialing is more than just the stigma of a robo-call anymore - it can be as adaptive and advance as any inbound IVR treatment but in reverse. The advantage to calling your customer vs. waiting for them to call you is the ability to control the volume and staff appropriately, instead of attempting to guess your busy hour and falling short, creating a poor customer experience. Plus, having multi-skilled agents handling both inbound calls and participating in an outbound campaign maximizes your workforce efficiency.

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Cloud Infrastructure Architect and TBI Tech Guru, Jim Demetrius, shares his insight on how to make this year better than the last – and how to avoid some of the same mistake if possible. Apply this insight to your own business and share with your customers.

The last thing any of us want to do is to replay 2020 with all the year’s ups, downs and uncertainties.  This past year has been crazy to say the least, for all of us personally and professionally.  We had to learn to work from home and manage our time appropriately and interact with our peers on new and different platforms.  We all managed to figure out the Zoom calls and conference calls – and putting a sticky note over the camera of our laptops so no one could see us!

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TBI's Emily Ball and Bryan Reynolds deliver March Channel News.

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Today, your customers operate their IT infrastructure and run applications across many cloud environments. They continue to invest in cloud for easy deployment, flexibility, cost management and performance. Nearly all organizations have embraced a multi-cloud strategy – 93% according to Flexera 2020 State of the Cloud Report. The pandemic sped up transformation initiatives, and technology partners should capitalize on migrations and improving experience. If you have not downloaded it yet, be sure to get The Cloud Journey Guide for insights on how to maximize demand.

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The new role has the TBI veteran leading greater partner expansion and driving revenue growth for the Master Agent.

CHICAGO, IL - March 3, 2021 – Leading technology distributor, TBI, announces the promotion of Matt Turczyniak to Regional Vice President of Sales for OmniCenter and Channel Sales Enablement. In his new role, Turczyniak will drive more profitable growth for TBI, its partner community and providers through call center campaigning and teaming programs utilizing TBI’s broad portfolio of 140+ providers.

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Leading master agent further demonstrates commitment to supporting channel partners by adding Channel Managers in Texas area, Eastern region, and a specialized mobility Channel Manager.  

CHICAGO - March 3, 2021 – Leading technology distributor, TBI, announces the addition of three new Channel Managers to support TBI’s growing partner community. Specializing in mobility, Aram Kelekian will work with partners to actively grow their voice and mobility sales. Nicholas Amelang is a new Channel Manager supporting partners in the Texas, Oklahoma, Kansas, and Arkansas. Amy Gordon joins as an Inside Channel Manager supporting the Eastern region.

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The addition will allow TBI partners to offer their customers using AWS the ability to control and optimize costs.

CHICAGO, IL – March 3, 2021 — TBI, North America’s leading technology brokerage firm, announces the addition of CloudSaver to their provider portfolio. CloudSaver is an AWS consulting partner that specializes in providing cost optimization as a managed service. By using their proprietary technology and highly experienced AWS certified engineers, CloudSaver can help reduce a customer’s overall AWS cloud spend by more than 50%.

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The partnership brings down the barriers to managed security services for providers,

ISVs, systems integrators, MSPs and agents

 

CHICAGO, IL – March 3, 2021 — TBI, North America’s leading technology brokerage firm, announces the addition of Privafy to their provider portfolio. Privafy’s cloud-based security solutions simplify, strengthen, and deliver affordable security SaaS solutions by eliminating the need for dedicated hardware, software, and specialized security expertise.

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The partnership brings an omnichannel cloud communications (CPaaS) platform with end-to-end customer experience capabilities to TBI’s partner community.

CHICAGO, IL – March 3, 2021 — TBI, North America’s leading technology brokerage firm, announces the addition of Infobip to their provider portfolio. Infobip offers a global, omnichannel CPaaS platform that supports communications over email, SMS, RCS, mobile app messaging, WebRTC, live-chat, voice, video, and OTT chat apps, including WhatsApp, FB Messenger, Apple Business Chat, and Google Business Messenger. Leveraging their native CPaaS platform, Infobip offers three enterprise-class SaaS offerings – CCaaS, customer engagement automation, and no-code chatbot build solutions, to address customer experience (CX) needs across a customer journey.

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Learn how Lumen helped this company improve performance, enhance security & create live data to support their fully remote workforce with high bandwidth.

Challenge

Routing real-time data to advisors helping clients

Many people receive health benefits through their employers. Yet, the vast majority of organizations are not actually in the business of health and wellness or equipped to help employees navigate the complex world of healthcare. Users often need guidance to understand their benefits and where to find medical assistance. Enter Accolade.

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