According to IDC, Investment in Infrastructure Management has the largest single impact on an organization's revenue. Watch the training video to learn how to identify and qualify Infrastructure Management opportunities.
Whether SMB or enterprise, businesses are moving their hardware and IT infrastructure to the cloud. Cloud migration requires customers to plan strategically - help them understand solutions, considerations for environments (public, private or hybrid) and service delivery options.
CHICAGO - May 14, 2018 – Telecom Brokerage Inc., announced today that CRN®, a brand of The Channel Company, has named Corey Cohen, Director of Marketing to its prestigious 2018 Women of the Channel list. The executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. Each is recognized for her outstanding leadership, vision and unique role in driving channel growth and innovation.
Everyone talks about ‘cloud’ and defines it in their own way. Because of the various definitions and interpretations, the topic of cloud has become an instant eye-roll or sense of boredom when brought up.
In 2017, Contact Center trends focused around data integration. In 2018, there has been a renewed emphasis on showing increased business value through the use of more intelligent contact centers. With the advent of social integration, machine learning, chat bots, and powerful analytics as part of CCaaS solutions, or as add-on solutions, contact centers are being transformed into holistic customer intelligence hubs.
As customers begin to transition their voice solutions into a virtual environment with UCaas, it is the perfect opportunity for you to identify other solutions their business can benefit from. Leverage this map of discovery questions to help you determine what other solutions you can offer to help optimize your customers’ business.
This article was originally published on the 8x8 blog.
Chat, email, phone, slack, text, tweet. The communications preferences of individuals are as diverse as the tools themselves. And while I run a business dedicated to helping organizations and people communicate more efficiently, I am also a user. Which means I know how painful it is to manage the ever-increasing volume of channels. I also know the productivity impact on businesses that don’t help their workers manage these channels efficiently.
A majority of companies have some sort of firewall. Many feel a false sense of protection and don’t even know the potential risks of insufficient armor.
Considering outsourcing desktop management? You have choices.
TBI, Inc. has been named one of the 2018 Best Places to Work in Chicago. Since 2008, Crain's Chicago Business has set out to find the local businesses that have excelled in creating quality workplaces for employees. This year, Crain’s partnered with Best Companies Group to survey Chicago employees about everything from their workplace to benefits to company culture.
It’s hard to believe the second quarter is already upon us. No doubt you’ve finalized your goals for 2018 and are eager to start putting those plans into motion. Whether your initiatives include investing in new staff, expanding your technology portfolio or developing a marketing strategy, TBI can help you achieve those goals.
With the migration of applications to the cloud, the need for secure, scalable and easy-to-manage connections to them is an increasing reality. To date, connectivity providers have taken the following approaches to building their connections to the world’s largest cloud service providers:
The new Verizon Partner Program launched April 1 to better serve it’s program members.
A new and improved master agent model has been deployed in the US to enhance the program’s agility and responsiveness and to better meet the needs of program members.
One of the least liked phrases around here is digital transformation. What does it mean? It’s so nebulous and doesn’t attach any particular technology or pain point when using it. We talk about the customer’s digital journey and it means something different for every company and every “owner” of said journey.
CHICAGO – March 7, 2018 – TBI announced today that Joe Dino, formerly of Windstream, has joined the master agency as a Channel Manager supporting agents in the Northeast.
As the IT teams within our customers’ organizations execute their digital transformations, the big question about migrating to the cloud has changed from, “Should we?,” to “How fast can we get there?”. As the pace of change accelerates, it creates new challenges that are leading many customers to develop a multi-cloud strategy.
CHICAGO – February 7, 2018 – TBI announced today Ashley Klein and Van Wender, formerly of Windstream and GTT, respectively, as the newest Channel Managers to cover parts of the Midwest and Southeast regions for the master agent.
Over the past several years, the balance of power has shifted from the seller to the buyer as the digital consumer took to the Internet and took control of the transaction process. Armed with Apple’s iPhone, the first true consumer smartphone arriving in 2007, retail and other B2C industries were forever turned upside down. It wasn’t until a few years later, however, that that smartphone impact was felt in the corporate space.