TBI Blog

TBI Blog

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TBI's Emily Ball and Bryan Reynolds deliver February Channel News.

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CHICAGO - February 3, 2021 – TBI, the nation’s leading master agent, announces the addition of Channel Manager Stephanie Heap to serve partners in the Eastern region.

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The partnership brings global network aggregation and SD-WANaaS to TBI’s partner community.

CHICAGO, IL – February 3, 2021 — TBI, the nation’s leading technology brokerage firm, announces the addition of Mosaic NetworX to their provider portfolio. A US-based communications service provider (CSP), Mosaic NetworX specializes in digital transformation (DX) for global enterprises and delivers a triad of IT strategic services – global network aggregation, SD-WANaaS, and cybersecurity and professional services – all in a highly-orchestrated, single-vendor solution.

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The comprehensive mobility management solution expands mobility offerings for TBI partner community.

CHICAGO, IL – February 3, 2021 — Leading technology distributor, TBI, announces the addition of GoExceed to their provider portfolio. GoExceed offers their Mobil(X) platform, a wireless expense management (WEM) solution unique in the North American marketplace. Mobil(X) leverages machine learning to manage real-time data and integrates into customers' existing infrastructure via TicketSync. This groundbreaking WEM solution benefits businesses across any industry or vertical and is flexible enough to drive value in the SMB space all the way up to Fortune 100.

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This article was originally posted on Verizon.com.

Adversity often carries the seeds of innovation, and at a time when many customer experiences are redirected to digital channels by necessity, new ideas are forming that demonstrate how to exceed customer expectations through automation and intelligence.

With online shopping, remote collaboration and remote customer service channels surging during COVID-19, the time to invest in digital-learning tools and solutions is now. If you're looking to exceed customer expectations, here are five avenues to consider.

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What customers are telling us . . . and what it could mean for you.

Following a challenging 2020, businesses are looking to transform in large part due to COVID-19, their ability to adapt to and leverage new technologies. To understand the role of 5G technology and its use cases that are being implemented today and are valuable in driving businesses forward, Verizon Business commissioned a nationwide survey of 700 technology decision-makers.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Paula Como Kauth, from BCM One.

As Vice President, Marketing, Paula Como Kauth brings over 20 years of experience and a passion for building marketing departments from the ground up. She heads up marketing for BCM One and its acquired brand entities across all aspects of the function, including marketing communications, brand strategy, events, demand generation, social media, digital marketing, public relations, and analyst relations.

Having worked for the range of growth start-ups to large corporate companies, Como Kauth has experience working effectively in a wide range of work cultures and processes. Prior to BCM One, she held marketing leadership positions at two growth managed solution providers, Transbeam and UNSi, which were both acquired by GTT. She also held corporate marketing positions at AT&T Business and Qwest Communications. Como Kauth was recognized as one of CRN’s Women of the Channel in 2019 and 2017 for her outstanding leadership, vision and unique role in driving channel growth and innovation.

Como Kauth holds a B.S. in Marketing from Philadelphia University and mentors rising marketing professionals.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Stacie Miracle, from Comcast Business.

I have over 20 years of experience in the telecom industry specializing in Indirect Channel sales. For the last 10 years, I have been responsible for Program Operations for the Comcast Business Solutions Provider Program.  My core responsibilities include national pricing and promotions, sales configurators, new product launches, marketing automation, internal engagement tools, and competitive analysis.  My goal is to support our partners’ sales efforts with a strong focus on ease of doing business with Comcast.  

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Maren Wanggaard, from Cox.

As Master Agent Channel Manager for Cox Business and RapidScale, Maren brings more than 18 years of diversified experience across direct selling, business development, contact center management and leadership. She is focused on providing quick, meaningful support to the master agencies she directly supports as well as collaborative business development strategies.   With her vast experience in different facets of the cable world she is capable of assisting with creative ideas and implementation that drive business results.

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CHICAGO - January 6, 2021 – Leading technology distributor, TBI, announces the addition of two new Channel Managers to support their growing partner community. Kent Kicza will now be working with partners in the Northeast to help grow their business, while Kevin Heidy will be supporting partners in the West - Rocky Mountain Region.

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TBI's Emily Ball and Bryan Reynolds deliver January Channel News.

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If there was ever a year that tested our strength as humans, it was 2020. The personal and professional struggles were indeed very real as our new normal was anything but. Our lives were uprooted, people dealing with immense hardships and mental stress. I found myself working more and having even less of a work life balance, not like I had much before. The lines of being a mom, boss, teammate, friend, coworker have all been blurred and I now have much greater appreciation for others trying to find balance in a world that seems uncertain and scary.

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The partnership brings channel-only innovative cybersecurity services to TBI’s partner community.

CHICAGO, IL – JANUARY 6, 2020 — TBI, the nation’s leading technology brokerage firm, announces the addition of ThreatProtector, the first company of its kind in the channel to offer employee security scoring and risk assessment to their provider portfolio. TBI partners can now sell ThreatProtector’s cybersecurity solutions into their customers through several key services: dark web monitoring, device endpoint protection, advanced email encryption and compliancy services, cybersecurity awareness training, and security assessments.

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The partnership brings the TBI partner community a unique integration of managed mobility services with data use and control functions for cellular networks.

CHICAGO, IL – JANUARY 6, 2020 — Leading technology brokerage firm, TBI, announces the addition of MobilSense Technologies, Inc. to their provider portfolio. MobilSense specializes in mobile invoice optimization, reporting analytics, cost allocation management, asset, and service provisioning, along with help desk services. Available in the US and Canada, the MobilSense adaptable architecture delivers tailored solutions to hundreds of businesses, from SMB to enterprise.

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The partnership brings the QOS Intelligent Network Platform, a technology-enabled network management and monitoring platform, to TBI’s partner community.

CHICAGO, IL – JANUARY 6, 2020 — TBI, North America’s leading technology brokerage firm, announces the addition of QOS Networks to their provider portfolio. QOS Networks provides managed services expertise in the design, deployment, and management of SD-WAN and edge network solutions. QOS Networks works with mid and enterprise customers across the globe to deliver intelligent network solutions, including SD-WAN and edge functions such as switches, routers, and firewalls. QOS Networks is built on providing fanatical customer support and has over 40,000 edge deployments for its customers.

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Avaya WebinarRegister for Avaya customer facing and solution-specific webinars focused around Avaya Cloud Office and Avaya onecloud CCaaS.

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The question of whether to move from an on-premises PBX (Private Branch Exchange) to a cloud communication solution can be complicated for small businesses. The benefits of cloud are clear, but the business case may not be for the local school, legal or medical office, or manufacturer that has already invested in a legacy phone system. If you’re that decision maker teetering the line, consider the value of moving your business forward.

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TBI Partners with Avaya to Deliver Better Customer and Employee Experience Solutions – Now Offering Avaya Cloud Office and Avaya OneCloud CCaaS to its Extensive Partner Community.

CHICAGO, IL – JANUARY 6, 2021 — TBI, the nation’s leading technology brokerage firm, announces the addition of Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, to their provider portfolio. TBI is now a master agent offering Avaya Cloud Office™ by RingCentral®, an all-in-one cloud UCaaS solution, and Avaya OneCloud CCaaS contact center solutions.

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Businesses have seen big benefits from UCaaS over the past year, with many of your own customers using UCaaS to stay connected and productive. More and more, companies are recognizing the value in easy to deploy cloud solutions due to their cost savings and scalability.

Now that your customers have deployed UCaaS, what other cloud offerings could help their business? Two key solutions that you should be talking about are contact center as a service (CCaaS) and communication platform as a service (CPaaS)

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All year you’ve been hearing about Corey’s obsession with Trader Joe’s. So, we've compiled every one of her favorite Trader Joe's items into a convenient list for you to enjoy. 

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