TBI partners can now provide businesses with CommandLink’s cloud communications, SD-WAN, security, network services, and proprietary IT service management platform.
CHICAGO, IL – October 7, 2020 - TBI, the nation’s leading technology brokerage firm, announces the addition of CommandLink to their provider portfolio. CommandLink is a Channel-focused cloud communications and network service provider committed to helping selling agents bring exceptional customer experience and support to businesses nationwide.
Leading a convergence of services and software, CommandLink is a revolutionary service provider that integrates its cloud communications, SDWAN, security, and network services into a proprietary IT service management software platform enabling automation of support workflows, which are managed by dedicated Tier-3 Engineer Support PODs for 24/7 response and resolution. CommandLink also extends industry leading service levels with available 100% voice network and SDWAN SLAs.
“CommandLink is proud to be included in the TBI supplier portfolio, and we look forward to adding to the strategic partnerships already in place with the TBI partner community,” said Mason Miles, CommandLink’s Senior Vice President of Sales. “TBI has been focused on enabling and partner success for decades, and we could not be happier to become another tool TBI can utilize to provide the TBI Partner community with a technological strategic advantage.”
TBI’s Vice President of Emerging Technology, Anish Patel, said “CommandLink adds a single-source full-stack technology solution to our portfolio that will enable partners to leverage next-gen SD-WAN, managed security and UC all in one. By bringing a comprehensive solution, partners can help customers improve workflows, ease platform management, and provide greater overall insight. We look forward to this new partnership with CommandLink contributing to growth within cloud services for our partner community.”
CommandLink empowers enterprises with a transformative digital strategic advantage leveraging our single-source full-stack technology solutions integrated into one cloud application. CommandLink builds Next-Generation Software-Defined Hybrid Networks (SD-WAN) with integrated managed security, unified with Cloud Communications and Collaboration software, fully integrated into the Command|Link SaaS Platform. CommandLink’s support is service workflow integrated with monitoring, reporting, alerting, auto-support-case creation, and automated assignment to a dedicated Command|POD team of certified tier-3 engineers backed by 100% uptime SLA options. For more information visit www.commandlink.com and connect with CommandLink on LinkedIn.
TBI is North America’s largest privately held Master Agent. Since 1991, TBI has served as a technology services distributor, assisting Systems Integrators, VARs, MSPs, IT consultants, developers, software distributors and more in advising and sourcing the right technology solutions. TBI serves as a partner’s advocate, ensuring the proper provisioning of cloud, internet, data, mobility, voice, and managed services from best-in-class service providers to achieve clients’ desired business outcomes. With a 75+ person back-office, TBI partners are fully supported by pre- and post-sales operations, commissions analysts and project managers. Solutions engineers and subject matter experts along with training and an award-winning marketing team empower its partners to be the foremost authority to advise and source all of their clients’ technology needs in over 40 countries. For more information visit www.tbicom.com and follow TBI on LinkedIn.