The partnership brings Marco’s Managed IT, Voice, Security and additional business IT solutions to TBI’s partner community.
CHICAGO, IL – NOVEMBER 4, 2020 - TBI, North America’s leading technology brokerage firm, announces the addition of Marco to its provider portfolio. Marco specializes in business IT—from planning and design through installation and support. Its wide range of offerings include Managed Services, Voice, Audio Visual and Security. The company helps over 30,000 customers nationwide apply technology and services to work smarter, more collaboratively and with less security risk.
Marco’s vast portfolio of services gives customers a one-stop resource for business IT. The company’s flagship Managed IT solution is unique in that it includes both Network Operations Center (NOC) and Security Operations Center (SOC) in its cost per user. That combined approach to network and user security is especially important as more companies focus on protecting their data.
Marco prides itself on offering premium 24/7 customer support that includes a 98% live-call answer rate and a large team of certified systems engineers and technical representatives. Customers are assigned a local team of experts for more personalized service and are continually surveyed for customer satisfaction.
“What's important in today's IT industry is partnering with a company that not only offers a broad portfolio, but can also tailor that portfolio to your specific needs,” said Jake Vande Hey, Marco’s Director of Sales. “Our solutions are strategically tailored to make the greatest impact, while also ensuring that critical security elements are being addressed.”
Anish Patel, TBI’s Vice President of Emerging Technologies, shared what this new addition brings to TBI. “Working with Marco allows our valued selling agents to have a single trusted source to provide their customers with in demand solutions, like managed services and security. Most businesses right now are looking for ways to make IT easier and our partners can confidently offer Marco’s services. They take the headache of managing all aspects of IT - from user support to apps - away from the SMB customer at an extremely affordable price point without scarifying the user experience.”
Marco is one of the largest technology providers in the country with 53 offices throughout the nation, over 1,100 employees and 30,000 customers nationwide. Marco specializes in business IT services, copier/printer solutions and managed and cloud services. Their technology experts break down complex solutions into simple terms to position your business for success. Learn more at marconet.com.
TBI is North America’s largest privately held Master Agent. Since 1991, TBI has served as a technology services distributor, assisting Systems Integrators, VARs, MSPs, IT consultants, developers, software distributors and more in advising and sourcing the right technology solutions. TBI serves as a partner’s advocate, ensuring the proper provisioning of cloud, internet, data, mobility, voice, and managed services from best-in-class service providers to achieve clients’ desired business outcomes. With a 75+ person back-office, TBI partners are fully supported by pre- and post-sales operations, commissions analysts and project managers. Solutions engineers and subject matter experts along with training and an award-winning marketing team empower its partners to be the foremost authority to advise and source all of their clients’ technology needs in over 40 countries. For more information visit www.tbicom.com and follow TBI on LinkedIn.