TBI Adds SurgCX to Supplier Portfolio

The partnership solves the IT and UCaaS hardware procurement challenges created by the global supply chain issues for TBI’s partner community.

CHICAGO, IL – TBI, the nation’s leading technology brokerage firm, announces the addition of SurgCX to their supplier portfolio. The core focus of SurgCX is to assist and compensate partners on the hardware component of each cloud deployment, specifically around UCaaS and data center service sales.

SurgCX Logo (002)SurgCX sets itself apart from its competitors by proving that there is enough margin in hardware to compensate partners. This is done by providing a team of IT hardware experts for their clients to use at their disposal, in addition to offloading the low margin, and traditionally low commission aspect of Cloud deployment. This further allows partners more time to focus on finding their next high-margin service opportunity, resulting in higher commissions.

SurgCX solutions can help solve supply chain hardware procurement challenges for TBI’s partners by offering:

  • NEW and REFURB Voice Hardware – Phones and Headsets
  • NEW REFURB and SECONDARY/GREY Market IT Hardware
  • NEW Data Center Hardware / Data Center Equipment Refresh
  • Voice and IT Hardware Buybacks

“We are extremely excited to be partnering with TBI as their IT equipment procurement experts. By offloading their customers’ low-margin IT hardware requirements, TBI Partners and Agents now have more time in their day to focus on that all-important MRR business. SurgCX receives the thousands of at-bats the TBI community provides, and SurgCX provides a clear path for their Agents and Partners to maximize every Voice and Data Center service opportunity moving forward. It's a perfect complement,” said SurgCX’s CEO, Sean Dublin.

“SurgCX brings a unique solution to our partners, and an area that has long been handled as ICB. What makes SurgCX so exciting is not only can they offer phones and headsets that are proving difficult to source from other supplies due to global events, but they also offer a buy-back program! This is something many partners will be able to leverage, especially when migrating customers to new telephony solutions. Partners can now offer their customers the ability to recoup some of the legacy spend that was initially seen as lost,” said TBI’s Director of Solutions Engineering, Joe Fizor.


About SurgCX

SurgCX was born in the Channel with a single purpose, to assist the Partner Community close more business. We do this by maintaining an extensive inventory of hard-to-find Voice/IT Hardware and creating an enhanced and repeatable sales experience in every aspect of a UCaaS/CCaaS/Data Center service sale.  They have taken advantage of a moment in time where voice hardware technology has become a necessary evil instead of a value add. In response, they’ve created a completely outsourced procurement and provisioning model for Masters, Suppliers and Partners to leverage, maximize and monetize as if it was their own. For more information visit SurgCX.com or call 833-SURGCX-1


About TBI
TBI is North America’s largest privately held technology services distributor. Since 1991, TBI has assisted Systems Integrators, VARs, MSPs, IT consultants, developers, software distributors and more in advising and sourcing the right technology solutions. TBI serves as a partner’s advocate, ensuring the proper provisioning of cloud, internet, data, mobility, voice, and managed services from best-in-class service providers to achieve clients’ desired business outcomes. With a 75+ person back-office, TBI partners are fully supported by pre- and post-sales operations, commissions analysts and project managers. Solutions engineers and subject matter experts along with training and an award-winning marketing team empower its partners to be the foremost authority to advise and source all of their clients’ technology needs in over 40 countries. For more information visit www.tbicom.com and follow TBI on LinkedIn.