TBI Announces Strategic Channel Partnership with Cloud-Based Voice Platform, Aircall

Aircall, a leading provider of cloud-based phone and contact center solutions, joins the TBI portfolio to offer scalable CCaaS solutions to selling partners.

CHICAGO, IL – July 1, 2020 -The nation’s leading technology brokerage firm, TBI announces the addition of Aircall to their provider portfolio. The cloud-based voice platform helps companies across the globe manage millions of customer support and sales calls every day.

CCaaS solutions available from Aircall allow businesses to easily replace aging infrastructure using an easy to deploy software-first approach, creating more flexibility for organizations and employees. Companies of all sizes can start to utilize the full power of voice for their business — from SMB and mid-market customers looking for simple and affordable yet powerful call center solutions to larger consumer-facing enterprise workgroups looking for a complete cloud-based platform.

“In a trend that is showing no signs of slowing down, remote work continues to rise across the country. As we grapple with the ‘new normal’, flexible working tools at an affordable price point are all the more essential to ensuring the survival and success of businesses across the U.S.,” said Cary Bush, Director of Channel Partnerships at Aircall. “Our channel expansion with TBI means that we are able to integrate our more than 60 pre-built integrations into its provider portfolio, helping businesses adapt quickly and provide their teams with easy to use tools that allow them to work efficiently from any location.”


TBI’s Vice President of Sales, Keith Connolly shared how this partnership will greatly benefit TBI selling partners, saying “Aircall’s aggressive price point and pre-built integrations with platforms like Salesforce and Microsoft Teams gives our partners the tools they need to target those SMB and mid-market customers while still having all the advanced capabilities required for Enterprise level accounts. Having quick, easy to deploy cloud-based solutions will only streamline and speed up the sales process. We are excited to add this global CCaaS provider to our portfolio.


About Aircall
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative. Aircall believes that voice is the most powerful way to communicate with customers, prospects, candidates, and colleagues, and it is designed to take the headache out of what should be a delightful moment of human connection.

About TBI

TBI is North America’s largest privately held Master Agent. Since 1991, TBI has served as a technology services distributor, assisting Systems Integrators, VARs, MSPs, IT consultants, developers, software distributors and more in advising and sourcing the right technology solutions. TBI serves as a partner’s advocate, ensuring the proper provisioning of cloud, internet, data, mobility, voice, and managed services from best-in-class service providers to achieve clients’ desired business outcomes. With an 75+ person back-office, TBI partners are fully supported by pre- and post-sales operations, commissions analysts and project managers. Solutions engineers and subject matter experts along with training and an award-winning marketing team empower its partners to be the foremost authority to advise and source all of their clients’ technology needs in over 40 countries.

For more information visit www.tbicom.com.