The redesigned portal brings added selling resources to TBI partners for better customer engagement and an improves sales process.
OCTOBER 8, 2020 – CHICAGO, IL – nation’s leading technology brokerage firm, announces the update and redesign of partner portal, OnDemand. The new portal offers a single dashboard for partners to manage their business with added tools and improved capabilities, including automated quoting and serviceability locator.
TBI partners can now submit and manage quotes directly in the portal, along with quote tracking for better visibility. Partners can also easily see available service at a business address with the new serviceability tool, giving partners access to multiple providers’ fiber maps, lit buildings, and data centers. The portal generates a white label serviceability report branded with the partner’s logo to easily provide to customers.
Direct access to technical resources is also available in the updated portal. Users can book time with the TBI Tech Gurus, a team of solution engineers and subject matter experts available for consultation or direct assistance with opportunities. Partners can utilize the Tech Gurus to provide advanced expertise or technical authority to challenging opportunities.
Additional features available through OnDemand include –
- Advanced Commission Analysis
- Sales Funnel Management
- Order Management
- Client Analytics
"TBI OnDemand was designed with our partners' experience in mind, delivering new best of breed tools all in one place. This is only the beginning. Our roadmap is packed with updates to further grow our toolset - additional automation to provide faster sales results; greater business intelligence to help partners delve deeper into their business and identify high growth areas; and machine learning and artificial intelligence on the backend to lead partner actions and discover patterns that humans could not see. TBI is committed to helping our partners be more successful and grow in ways they never thought they could before and the OnDemand platform supports that,” said TBI’s Director of Artificial and Business Intelligence, David Cullum.
TBI OnDemand is available to all TBI partners. To learn more and gain access, visit tbicom.com/resources/tbi-ondemand/.
TBI is North America’s largest privately held Master Agent. Since 1991, TBI has served as a technology services distributor, assisting Systems Integrators, VARs, MSPs, IT consultants, developers, software distributors and more in advising and sourcing the right technology solutions. TBI serves as a partner’s advocate, ensuring the proper provisioning of cloud, internet, data, mobility, voice, and managed services from best-in-class service providers to achieve clients’ desired business outcomes. With a 75+ person back-office, TBI partners are fully supported by pre- and post-sales operations, commissions analysts and project managers. Solutions engineers and subject matter experts along with training and an award-winning marketing team empower its partners to be the foremost authority to advise and source all of their clients’ technology needs in over 40 countries. For more information visit www.tbicom.com and follow TBI on LinkedIn.