TBI Operations Spotlight: Melissa Bruns

TBI’s award-winning back office is unmatched in the industry. Get to know the people who make an impact. This month we shine the spotlight on Melissa Bruns, Project Manager. 

Tell us about your role at TBI and how long you've been with the company.Melissa_Bruns

I’ve been a Project Manager with TBI for 6.5 years and for me, Project Managing is hypervigilance. What I mean by this is that I take my responsibility seriously and have developed a system to cover my day-to-day tasks: accepting, reviewing and monitoring orders. Ensuring completion within the product SLA, escalating internally or with the carrier when needed.

What is your favorite TBI story?

Pre-COVID, I visited family in South Port, North Carolina and, since I was just three hours south from two of my TBI co-workers, I made the trip out to visit them. The drive there was gorgeous and mostly consisted of back roads. Alternatively, the drive back was dark and desolate and had me getting nervous as my gas tank was running low towards the end of my drive. Thankfully, I made it back safely and have lovely memories of visiting my colleagues.

What is your favorite "COVID quarantine purchase" that you made or wanted to make?

I bought the very last Trek 7-speed, cream-colored bicycle in the city and it reminds me of my very first bike that I had ever had.

Tell us an interesting fact about yourself.

I’m writing an account of life on this planet during the past 5 years and onwards for my grandson. It’s important for me that he has a first-hand account of the past 5 years and forward, peppered with past historical events, rather than depend upon history books.

What is one thing that can instantly make your day better?

Listening to birds singing. Whether it’s outside my door or on YouTube, there’s something so peaceful and promising about their songs.


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