At TBI, we are all about growing from within and developing our talent. That is why we have created a home-grown Leadership Development Program that gives TBI employees, who are interested in pursuing management, a chance to learn and practice skills that will help prepare them to lead one day. Today, we feature TBI's Support Manager - Orders, Justine Jackson.
What is your role at TBI and how long have you been with the organization?
I serve as TBI's Support Manager - Orders. I have been with the company since October of 2017.
What made you interested in participating in TBI's Leadership Development Program?
As a new manager with TBI, I wanted to learn the best ways to support my team through challenges, while also facilitating growth.
What was the biggest takeaway you had from this program?
There is no one “right” approach. Each employee may require a different leadership style from you.
Who have you looked up to for mentorship in your leadership journey?
Within TBI, I have gone to Chris Hollock and Bryan Reynolds. I’ve had the opportunity to work closely with each of them. It’s important to me that my management style is consistent with the leaders I report to.
What does leadership mean to you?
Being available ranks high up on the list of things a good leader is/does. I make sure I am available at any time of day/night for my team. It’s also an opportunity to grow myself and continue evolving in my role while doing the same for my team.
What's the best advice you can give to those looking to transition into a leadership role?
Understand your motivations and desires for wanting to step into leadership. Interview other leaders in the same or similar role that you are aspiring to step into to understand the challenges they are experiencing. Lastly, while growing yourself is necessary, it isn’t all about you. How do you help others? What strengths do you have that make you a good fit for leadership? Ask other managers for feedback and make sure you are ready to take the leap. This isn’t a race and there is no finish line. As a leader, you are continuously growing yourself and your team. If you are willing to put in that work every day, pathing towards leadership is a good thing to explore.
Connect with Justine Jackson on LinkedIn.