TBI’s Strategic Decision to Utilize Zoom Phone

The technology services distributor is utilizing Zoom’s phone resources to strategically change the way their employees communicate on a day-to-day basis.  

CHICAGO, IL – TBI, the nation’s leading technology services distributor, announces the strategic decision to utilize Zoom Phone for their internal employees’ communications. TBI employees will be able to take advantage of Zoom Phone’s features and functionalities both from their desktop and mobile devices, 24/7. 

Celebrating over two million seats sold, Zoom Phone is a cloud VoIP phone service built for businesses of all shapes and sizes. Offering modern cloud business communication resources, individuals who utilize Zoom Phone have access to video, voice, chat and meeting functionalities – all from a single platform. Zoom Phone provides secure and trusted communication solutions, ensuring that customers feel at ease when utilizing the platform. Some of the noteworthy features that Zoom Phone offers include: 

  • Intelligent Call Routing and Management 
  • Modern Desktop and Mobile Apps 
  • Auto Attendant/IVR 
  • Interoperability with Standards-Based Endpoints 

“As TBI continues to expand and grow, we want to ensure that we are providing the best resources for not only our partners, but also our employees. By adding Zoom Phone, we are providing our team with a best-in-class cloud-based phone system that enables employees to collaborate more effectively. We can vouch for the absolute ease of transition to Zoom and look forward to sharing the positive impact that this change makes on our organization,” said TBI’s Senior Vice President of Sales Operations.  

TBI added Zoom to their supplier portfolio in June 2021, providing Channel partners with the opportunity to sell their conferencing and hosted voice solutions. To learn more about TBI and Zoom’s partnership, read TBI’s press release.   


About TBI 
TBI is North America’s largest privately held technology services distributor. Since 1991, TBI has assisted Systems Integrators, VARs, MSPs, IT consultants, developers, software distributors and more in advising and sourcing the right technology solutions. TBI serves as a partner’s advocate, ensuring the proper provisioning of cloud, internet, data, mobility, voice, and managed services from best-in-class service providers to achieve clients’ desired business outcomes. With a 75+ person back-office, TBI partners are fully supported by pre- and post-sales operations, commissions analysts and project managers. Solutions engineers and subject matter experts along with training and an award-winning marketing team empower its partners to be the foremost authority to advise and source all of their clients’ technology needs in over 40 countries. For more information visitwww.tbicom.com and followTBI on LinkedIn.