Tenured TBI Leader Promoted to Senior Vice President of Sales Operations

Spending over 10 years at TBI, Adam Knudsen has been promoted to their senior leadership team, serving as Senior Vice President of Sales Operations.

CHICAGO, IL – TBI, the nation’s leading technology services distributor, announces the promotion of Adam Knudsen to Senior Vice President of Sales Operations. Within this role, he will continue to guide and lead the 70+ individuals within their operations department, in addition to focusing on partner satisfaction, customer retention and the organization’s growth.

Adam-Knudsen_500Knudsen started at TBI in 2012 as an Inside Telecom Sales Account Manager. After proving to be a top performer on the team within his first few months, Knudsen was quickly given more responsibility and got promoted to Partner Experience Manager. This trend stayed consistent as he spent more time at the organization, being promoted to Manager of Sales Operations at the beginning of 2013, Director of National Channel Sales at the end of 2013, Director of Emerging Technologies in 2015, Senior Director of Operations in 2016, and Vice President of Sales Operations in 2018. Some of his responsibilities while in these roles included leading TBI’s national Channel sales, creating and implementing strategies for new and emerging technology suppliers, and also, managing and leading TBI’s operations and support teams.

Prior to joining TBI, Knudsen served as a Project Manager for engineering consulting firm, Terracon, from 2010-2011. From 2011-2013, Knudsen pursued a Bachelor of Science in Business Administration from Bellevue University, graduating in August of 2013.

In his new role as Senior Vice President of Sales Operations, Knudsen will continue strengthening the organization by leading its operations and sales support departments. Some of his responsibilities will include leading the organization’s operations strategy, along with identifying and implementing operational processes and procedures to improve organizational efficiencies.

“I am looking forward to continuing to drive TBI’s global strategy with the rest of the senior leadership team, in addition to improving and growing our partners’ businesses through our best-in-class operational and sales support departments,” said Knudsen when asked about his new role.

“For over 10 years, Adam has proved to be a great asset to our organization - serving in many roles at different leadership levels. We look forward to seeing him continue his journey at TBI as Senior Vice President of Operations and welcome his insights on the organization at the senior leadership level,” said TBI’s Senior Vice President of Finance, Pete Shah.

While not at work, Knudsen spends his time preparing for his next triathlon, along with volunteering and rescuing dogs from local animal shelters.


About TBI

TBI is North America’s largest privately held technology services distributor. Since 1991, TBI has assisted Systems Integrators, VARs, MSPs, IT consultants, developers, software distributors and many entrepreneurs in advising and sourcing the right technology solutions. TBI serves as a partner’s advocate, ensuring the proper provisioning of cloud, internet, data, mobility, voice, and managed services from best-in-class service providers to achieve clients’ desired business outcomes. Endorsed by partners as having the best back-office support in the Channel, TBI’s 75+ person team meticulously oversees partners’ projects, providing ongoing updates, and proactively handling any issues or escalations. Solutions engineers and subject matter experts, along with training and an award-winning marketing team, empower its partners to be the foremost authority to advise and source all of their clients’ technology needs in over 40 countries. For more information visit www.tbicom.com and follow TBI on LinkedIn.