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A few weeks ago, the tech world was flipped on its head when Avaya filed for Chapter 11 bankruptcy. Since the turn of the Millennium, the multinational technology company dominated the market with its contact center, Internet telephony, wireless data communications, and CRM software offerings. However, despite making 75 percent of its revenue off software and services in 2016, its tardiness to enter the cloud space has ultimately led to the dire straits it finds itself in today.

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Increased net sales pushes master agent up two spots on XO’s list of top-performing partners

CHICAGO, IL – January 17, 2017 – TBI has climbed two spots on XO Communication’s list of highest-performing national technology distributors. Throughout 2016, the master agent grew sales more than 30%, thereby improving its sales rank within the XO partner program from the fourth largest to the second largest distributor.

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Now that we’ve officially ushered in the new year, it’s time to get back to work and focus on winning in 2017. From colossal M&A deals to some of the largest cyber-attacks in history, 2016 brought a lot of excitement to the channel, and we’re expecting more of the same this year. Last January, we made a few forecasts that turned out to be fairly accurate, so we decided to take another stab at it this time around.

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As one of the strongest master agents, we’re always racking our brains on what the next big thing in telecom and IT will be. At the start of the year, we made a few predictions on key trends that would shape the channel in 2016, and with the new year right around the corner, we’ve decided to look back at our forecasts to see exactly how accurate we were. 

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We are excited to announce Pete Shah's inclusion in CRN’s “100 People You Don’t Know But Should” list. Aside from overseeing accounting, commissions, HR, and financial planning and analysis, here is some additional information you should know about Pete:

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This article was originally published on Business Solutions.

Every industry is being affected by the convergence of technology in the marketplace as offerings broaden and shift to delivery as a service. According to Harvard Business Review, “IT-Driven innovation is reshaping industries and redrawing the lines of competitive rivalry.” Technology companies are rapidly expanding their portfolios through R&D or acquisition to provide new services to their clients. Facebook is developing Messenger to become its search platform. Google is architecting a fiber connectivity network. Dell bought EMC to create an end-to-end hardware and software powerhouse. Similarly, convergence is driving the VAR industry as telecom companies incorporate leading routing and security services into their connectivity offerings and now cloud service providers market solutions directly to the end client.

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BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE:RNG), a leading provider of enterprise cloud communication and collaboration applications, today announced its new Master Agent partnership with TBI, a leading distributor of data, network, cloud, voice and managed services. With the addition of TBI to its partner program, RingCentral continues to build in 2016 on the channel momentum it has already established.

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How Collaboration and Unified Communications Can Help

In PGi’s 2016 edition of The Future of Business Collaboration we get a preview of what is on the horizon in the era of the mobile workplace. Download the full eBook here.

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