The partnership brings Genesys’ cloud solutions to TBI’s partner community.

CHICAGO, IL – September 2, 2020 -TBI, the nation’s leading technology brokerage firm, announces the addition of cloud contact center provider, Genesys, to their portfolio. Genesys Cloud^tm offers next-gen cloud built from the ground up in AWS, using microservices architecture with a single pane of glass CCaaS/UCaaS platform. More than 11,000 companies in 100 countries trust Genesys for their customer experience (CX) requirements.

The partnership brings Brodynt’s global internet access services and networking hardware to TBI’s partner community.

CHICAGO, IL – September 2, 2020 - TBI, the nation’s leading technology brokerage firm, announces the addition of Brodynt Global Services to their provider portfolio. Brodynt offers global Internet Access services and networking hardware anywhere in the world, focusing on SD-WAN, DIA and Broadband. Performing as a connectivity One-Stop-Shop, business can obtain the Internet Access underlay component for SD-WAN requirements.

TBI's Emily Ball and Bryan Reynolds deliver September Channel News.

TBI's Emily Ball and Bryan Reynolds deliver August Channel News.

The partnership brings vXchnge’s 100% SLA guarantees and award-winning business intelligence platform, in\site, to TBI partners’ customers.

CHICAGO, IL – August 5, 2020 - TBI, the nation’s leading third-party technology distributor, announces the addition of award-winning national data center provider, vXchnge, to the TBI portfolio. The partnership opens greater possibility for TBI selling partners in key hyper-growth markets across the United States through vXchnge’s strategically positioned edge data center locations.

Master Agent Further Demonstrates Commitment to Partners with Additional Technical Resources

CHICAGO - August 5, 2020 – TBI announces the addition of Jim Bowers as Security Architect joining the Tech Gurus team. Heavily focused on next-gen technology and elevating the partner experience, TBI continues to invest in technical resources and expertise, actively growing the Tech Gurus team comprised of specialized solution engineers, architects and subject matter experts in cloud infrastructure, communications, mobility and security.

The partnership brings Managed Mobility Services and Unified Endpoint Management Solutions from OVATION to TBI’s partner community.

CHICAGO, IL  – August 5, 2020 - TBI, the nation’s leading technology brokerage firm, announces the addition of OVATION Wireless Management to their provider portfolio. A global managed mobility services (MMS) and unified endpoint management (UEM) provider, OVATION serves Fortune 1000 companies around the world, providing management, security and support for connected devices and employees.

Bringing Cloud Communications to TBI’s Selling Agents

CHICAGO, IL and NEWARK, NJ – July 23, 2020 - net2phone, a global business cloud communications provider, and TBI, a leading third-party technology distributor, today announced a new partnership. Through the agreement, TBI will offer and support net2phone’s powerful suite of cloud communications solutions through its extensive network of technology selling agents.

New partnership enables seamless transition to the cloud and a streamlined approach to digital transformation

CHICAGO, IL – July 1, 2020 -TBI, the nation’s leading third-party technology distributor, announces their strategic partnership with TetraVX, a unified communications and collaboration (UCC) company that specializes in the delivery of cloud-based solutions, to equip TBI’s partner community with TetraVX’s full suite of cloud-based collaboration technologies - resulting in a seamless experience for employees, agents, and customers.

TBI's Emily Ball and Bryan Reynolds deliver July Channel News.

Top MMS provider brings comprehensive mobility and device management solutions and guaranteed cost-savings

CHICAGO, IL – July 1, 2020 -The nation’s leading technology brokerage firm, TBI, adds Wireless Watchdogs to their portfolio, providing TBI partners a suite of managed mobility services (MMS) and mobile devise management (MDM). Wireless Watchdogs brings one of the most comprehensive MMS on the market, offering device staging, provisioning and management while reducing mobility expenses.  

Aircall, a leading provider of cloud-based phone and contact center solutions, joins the TBI portfolio to offer scalable CCaaS solutions to selling partners.

TBI's Emily Ball and Bryan Reynolds deliver June Channel News.

CHICAGO, IL – June 3, 2020 - The nation’s leading technology brokerage firm, TBI, adds award-winning physical security as a service (PSaaS) provider, YourSix. This addition to TBI’s provider portfolio expands offerings to include physical security, enabling partners to sell solutions that seamless converge video surveillance, access control, audio technologies and video monitoring.

Leading data center provider brings more colocation and cloud solutions to TBI selling partners

CHICAGO, IL – June 3, 2020 - The nation’s leading technology brokerage firm, TBI, adds leading provider of enterprise-class data center, connectivity and managed service solutions, DataBank, to their portfolio. The addition grants TBI selling partners access to a new collection of edge data centers in world-class facilities across the nation.

Top ten national Fiber provider brings extensive network to TBI selling partners and their customers

CHICAGO, IL – June 3, 2020 – The nation’s leading technology brokerage firm, TBI, adds Consolidated Communications to their provider portfolio. The addition allows TBI selling partners to deliver innovative broadband and business solutions from a top national fiber provider.

CHICAGO - June 3, 2020 – TBI announces the addition of David Bailey-Aldrich as a new Channel Manager supporting partners in Minnesota, Iowa, North Dakota, South Dakota and Wisconsin. This addition serves to strengthen relationships and further help partners in the Upper Midwest region to identify new opportunities with a strong focus on next gen products and services.

Individuals and departments across the organization won including TBI President, Geoff Shepstone receiving the Bronze Lifetime Achievement Award.

Chicago, IL, May 21, 2020 – TBI was named the winner in eight categories of the Stevie® Awards from The 18^th Annual American Business Awards®.

Your customers are human. And should be treated as such.

Bryan Reynolds, Director of Sales Operations at TBI, shares how to engage your customer by creating a lasting human experience (HX) resulting in a confident, connected, and satisfied consumer of your products and services.

The days of the salesperson being a trite, overused stereotype are over. Successful sales people today can message technologies and pivot based on end-user needs. To most of you out there, this is not a new revelation; customers often feel as if they know the product based on their own research. You cannot discount a customer’s opinion, they’re the one buying after all. But what if their conception of the product or service is downright incorrect? How do we correct the customer without bruising their ego while still ensuring the next colleague that touches this account is aware of said interaction? Without a contiguous record of interaction, this sales cycle will be prolonged if the customer ever decides to buy your product at all.