The partnership brings Genesys’ cloud solutions to TBI’s partner community.
CHICAGO, IL – September 2, 2020 -TBI, the nation’s leading technology brokerage firm, announces the addition of cloud contact center provider, Genesys, to their portfolio. Genesys Cloudtm offers next-gen cloud built from the ground up in AWS, using microservices architecture with a single pane of glass CCaaS/UCaaS platform. More than 11,000 companies in 100 countries trust Genesys for their customer experience (CX) requirements.