As the next decade begins to unfold, digital transformation conversations will pivot to the change experience—improving the move to the cloud and what it means for organizations as a whole, their network and data, as well as both employees and customers. We’re already seeing technologies such as AI and machine learning taking the lead by automating specific business functions and making strides to improve process and overall experiences.
Worldwide Spending on Digital Transformation Will Reach $2.3 Trillion in 2023 (IDC)
Start talking CPaaS. This cloud-based platform will enable your customers to add real-time communications features to their own applications. CPaaS is a platform or sandbox that applies to communication applications. This helps companies communicate with their customer while creating a better customer experience through their existing application. Traditionally, App first companies (ex. Uber) were using this solution but now we are seeing non App first companies (ex. healthcare companies using app for medical records) using CPaaS. Apps are becoming the best way for companies to put a message out or interact with their customers which is why CPaaS is becoming a more important conversation in the channel. Watch this quick video about CPaaS to help you start the conversation today.
Introduce Blockchain and enhance your reputation as a trusted advisor by protecting your customers’ data. This solution is a framework that is used to power other services; It is an architecture in which information is transferred, shared, secured and verified. Educate yourself on what makes up blockchain, Distributed Ledger Technology (DLT) and open up the conversation with your customers today. Here's how to get started.
At one Midwest wealth management company, there’s no need for clients to travel far to meet with their financial advisors.
Based in Southern Pines, North Carolina, First Bank is a community bank with more than 100 branch locations in the Carolinas. Since 1935, a deep commitment to its clients’ best interests has kept the bank growing. Today, with more than 1,000 employees and $6.1 billion in assets, First Bank is one of North Carolina’s largest financial institutions.
This is the final post in a three-part series where we’re taking a closer look at various cloud-related solutions, what’s trending, and partner expectations as we head into 2020.
By 2020, the number of connected devices across all technologies will reach nearly 21 billion. -Gartner
This is the second in a three-part series that will run monthly through the end of the year where we’ll be taking a close look at various cloud-related solutions, what’s trending, and partner expectations as we head into 2020.
It’s common knowledge that cyberattacks are increasing in frequency every year, and companies of all sizes are continuing their migration to the cloud at a record-setting pace; as a result, while these are not a new phenomenon, both cloud accounts and credentials have become the primary targets for black hat hackers.
Conan entertains millions of people and takes the show on the road. Production staff and broadcast partners stay connected thanks to Nextiva.
Goldberg Hedgefund is a financial services business based in Heath, TX that provides short-term small business loans. Goldberg switched to Nextiva Business Communication Suite for its business phone service and CRM needs, resulting in a 227% increase in monthly loans originated over the first 6 months using the platform.
It is no secret that moving a server environment can be painful, time-consuming and a nearly overwhelming amount of work, but it doesn't have to be. With proper preparation and the right resources, this process can be simple, straightforward and secure. We recommend utilizing the best practices we put in place when moving a server environment and working with a master agent or technology consultant who has experience in relocating an entire server environment.
Download our New Office Move Checklist to have on-hand when discussing office relocation with your customer. In this checklist we breakdown three important components to consider during a move: logistics, infrastructure and applications.
Digital Businesses excel at being connected — to their customers, suppliers, partners and stakeholders — at all times, anywhere in the world. This connectivity helps Digital Business become increasingly data-driven and capable of delivering innovative products and services that drive greater revenue.
We’re excited to collaborate with our new and existing TBI members to offer the opportunity to sell a blended portfolio of Verizon wireline and wireless business solutions. With over 25 million Small Business customer prospects, we have tremendous opportunity to leverage the scale and expertise of the channel to meet customers where they want to buy.
This article was originally published on Mitel's Blog.
Whether you work in a multi-hospital healthcare system or a private dentist’s office, protecting personal health information (PHI) is essential. HIPAA’s rules and requirements are clear — no matter what, PHI must be kept completely confidential.
This article was written by Zane Long, SVP Global Channel Sales, RingCentral
Today, engaging with customers over digital channels is crucial to business success. Almost 70% of the North American population is online. Social media, internet surfing, mobile and desktop messaging apps have woven themselves into our daily lives. In as little as five years, a customer’s options to communicate with businesses have increased significantly. Long gone are the days when you called a company, left a message, and never received a response. Nowadays, customers expect to communicate in a way that is most convenient for them.
TBI is committed to providing our partners with valuable information that helps drive sales and grow their businesses. We surveyed hundreds of customers from several of our large partners, asking them about their current technology and future needs. We talked about everything from their technology assessment cycle to their disaster recovery plans.
Software Defined Secure Branch is a purpose built solution designed for businesses and organizations with complex multi-location IT management needs and the desire for more visibility, security protection, and control of their network. Once in place, it helps keep the network secure and accessible through a combination of simplified management, the intuitive software defined wide area network (SD-WAN) solution, and security.
It’s apparent that U.S. organizations have accepted that cloud is here to stay; A recent analysis from Maverick Research found that more than 80% of CIOs estimate that more than half of their business will be conducted on cloud infrastructure by 2020, and roughly the same number predicted that applications supported by a SaaS platform will support more than half of their business transactions.
TBI and 8x8 are committed to making the sale of UCaaS and CCaaS both easy and profitable.
TBI and 8x8's leadership teams recently met at TBI HQ for a strategy session about making our relationship stronger than ever. We are focused on streamlining pre- and post-sales operations, improving response times, and providing partners the resources they need, when they need them. From executive alignment and sales leadership to training excellence and marketing support, it's never been a better time to sell 8x8.
Unified communications as a Service (UCaaS) delivers a wealth of advantages in productivity and collaboration by integrating voice, chat, video/audio conferencing, faxing, and email. These benefits, though, come with several security challenges and often include mandatory industry standards that must be adhered to.