TBI Blog

TBI Blog

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With cybersecurity concerns growing across virtually every industry, it’s critical for you as a consultant to be able to point your customers to best protection. According to the Information Systems Audit and Control Association’s (ISACA) 2015 Global Cybersecurity Status Report, only 38 percent of worldwide organizations claim they are prepared to handle a sophisticated cyberattack, meaning your customers are likely vulnerable.

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Communicating is an essential part of any office environment. But technology, processes and individual choices can get in the way. As cloud applications are exploding in popularity among businesses both large and small, business communications are moving to the cloud.

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We know IT.

We understand the pain. We’re a business too.

Two years ago, TBI was looking for ways to upgrade our Unified Communications solutions. Recognizing that our employees were operating on a number of different systems for instant messaging, screen share and video conferencing, we took a look at upgrading our messaging tools.

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This article was originally published on The VAR Guy.

The growth of cloud services is driving a massive appetite for reliable and secure connections. Current spending on cloud services and managed hosting is more than $180 billion. By 2018, IDC FutureScape predicts at least half of IT spending will be cloud based. VARs and MSPs that are watching their traditional hardware-based margins shrink should consider that by selling cloud connectivity solutions, they are replacing lost revenue or even creating a net add.

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Collaboration has evolved drastically over the past several years due to the proliferation of unified communications, conferencing and collaboration tools. Learn how your customers can utilize these tools to improve business practices.

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Tired of allocating huge amounts of your IT budget to managing desktops when it could be done more effectively and at less cost via the cloud? Take advantage of this primer on DaaS (Desktop-as-a-Service) and see if a NaviSite DaaS solution is right for your customers.

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We know IT.

We understand the pain. We’re a business too.

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Trends and selling through the channel.

A report by Technavio, Global Contact Center Market for 2015-2019, shares that the American contact center market will exceed $5 Billion by 2019, growing at a CAGR of over 7%.

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This article was originally published on MultiBriefs.

"The network is slow today," your customer service call center rep explains. "So
sorry, I can't access that information right now. Our network is down."

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Microsoft Office 365 is nothing new to the industry. It makes sense to deploy for customers that have different versions of Office floating throughout their 100+ machines. Those that are mindful are annoyed that a new version comes out every three years. Additionally, more costs come into play with yearly licenses for Microsoft Software Assurance, ensuring rollout of updates. Microsoft Office 365 has a small monthly user fee, with the most current version, without a large capital expenditure and without the Software Assurance purchase. The enterprise full Office allows IT to free up, with far less time spent managing, upgrading, account management and licenses especially with turnover, remote office closures and new hires.

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As businesses embrace cloud deployments, questions about cloud computing’s staying power now have a clear answer: Cloud is definitely here to stay, and the number of workloads moving to cloud infrastructures is going to increase at a faster pace than we’ve seen in the past. Whether we are talking about public, private or hybrid clouds, there’s no question cloud will play a starring role in future IT investments.

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We know IT.

We understand the pain. We’re a business too.

Like any company, TBI needs to update our business technologies and applications to remain competitive. In our quest to provide superior support and improve collaboration, we took a look at upgrading our Microsoft Office and messaging tools.

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Are your customers managing multiple cloud environments like Amazon AWS, Microsoft Azure and Salesforce? Without a solid network strategy, your customers' applications may not be functioning at full capacity. Cloud connectivity plays a key factor in the performance of cloud-based applications. Ensure you're maximizing their business investments with the right cloud connectivity. Download our guide to learn how.

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How Collaboration and Unified Communications Can Help

In PGi’s 2016 edition of The Future of Business Collaboration we get a preview of what is on the horizon in the era of the mobile workplace. Download the full eBook here.

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The finance and healthcare industries share many similarities and challenges when selecting technology solutions. Facing ever-changing regulatory and economic issues coupled with fierce competition, organizations require efficient and speedy UCaaS. Both verticals call for advanced and secure communication and real-time collaboration.

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We know IT.

We understand the pain. We’re a business too.

Yes TBI is a technology distributor. Yes we know the latest technologies and work with all the leading providers. But when it comes down to it, we’re still a business. Just like your customers.

We grow, our needs change, our workforce fluctuates, we implement new strategic initiatives and navigate budget constraints. From time to time we need to take a look at our own IT infrastructure and evaluate.

Because we’re facing the same pain points as your customers, we’re sharing our technology challenges, solutions and outcomes.

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Figure out the right IP-Based connection from an enterprises’ telephone system to the service provider’s network.

With a virtual connection to the PSTN, SIP Trunking helps an organization scale, it allows for more operational cost savings. It improves voice capabilities and the overall call experience.

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Described as the emerging WAN solution, SD-WAN allows customers to control their WAN service through software while linking across multiple connection types. The improved implementation process and remote management functions of SD-WAN permit retail locations, healthcare facilities, banks and other organizations with a high number of branch-type locations to realize huge benefits. 

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Sell an alternative to traditional on-premises data centers. Colocation lets businesses rent space for data center equipment such as servers and other associated hardware in a secure and protected facility. Find your customer the right colocation provider to not only maintain and manage their data center but provide disaster recovery and business continuity. 

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With HIMSS and RSA taking place at the end of February, now is a prime time to discuss healthcare and security. Let’s combine the two and look at crucial security features for healthcare organizations transitioning to the cloud.

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