As many people practice social distancing and in some cases isolation, technology has proven our greatest ally, keeping us connected person to person and business to consumer. Before the pandemic, people were already engaging with companies across multiple channels, by voice, text, chat, video, and social media, growing accustomed to choosing how we want to engage and getting a quick response. Now, as people are dispersed and businesses shut down, albeit temporary, these multi-channel communications have become vital. Companies and organizations have been resourceful during these uncertain times, exploring new outlets, some even changing business models as they move quickly to communicate in real-time with customers, employees and associates.
The response and urgency with which we all had to react to COVID-19 came on quickly. Suddenly, we found ourselves having to ramp up an offsite workforce, testing company productivity, IT teams and infrastructure. While some had remote employees or work from home policies, a completely remote workforce and IT infrastructure operating out of office was not a fully baked plan for most.
Even before the COVID-19 pandemic, working remotely was already more popular than ever before. One Gallup survey in 2019 found that more than 40% of Americans worked from home occasionally, and in recent years, the U.S. Bureau of Labor Statistics (BLS) noted that roughly 16% of Americans (nearly 30 million people) now work remotely on a regular basis.
Today, channel partners are dealing with more complex environments than ever before. While this pace of change has led to unprecedented growth in our industry, the onslaught of information on the latest technology from vendors and distributors can be overwhelming at best. On bad days, we can shut down, stay in our lane and focus on what we’re comfortable with – network, managed and cloud services.
TBI and Verizon case study
Selling mobility? What does the category “mobility” actually mean in channel? From fixed wireless to backup, IoT and management and actual devices, there is no shortage of solutions to sell.
The infiltration of mobile devices in the workplace isn’t new news; although it may be hard to believe, mobile devices entered the workforce just a little more than a decade ago. More recently, the influx of BYOD, the ever-growing number of remote workers, and the mind-blowing pace at which technology is advancing have kept IT departments on their toes and CIOs awake at night trying to manage it all. As such, it should come as no surprise that with this increase comes growing strain and an increasing number of obstacles facing a CIO; they and their staff need to continuously shift their priorities and strategies to accommodate the current challenges that are plaguing their organization and adapting to the constant changes.
This article was originally published on PR Newswire.
NEW YORK, June 6, 2019 /PRNewswire/ -- Brosnan Security, the renowned national security officer firm, has unveiled its newest SmartTruck, transformed by MetTel IoT into a connected mobile command center capable of instant internal and external threat and efficiency detection, analysis and response. Brosnan is rolling out the new SmartTrucks to big box retail store parking lots nationwide through 2019.
It’s interesting to note that device loss accounts for 41% of breaches, compared with 25% that derived from hacking and malware, according to Trend Micro. Overall, there has been a 300% increase in mobile device OS vulnerabilities since 2011, and businesses are realizing the increasingly critical need to protect company—and customer data. As networking environments have evolved, IT departments have adapted to growing security threats in mobile devices. Cabir, the first virus that infected smartphones, reared its ugly head in 2004, and by the time iPhones and other smartphones emerged, a whole new generation of security woes had been born.
Preparing for 2019 Sales in the Channel.
The rise of IoT, emerging technologies and increased demand for edge computing will present new security and data center challenges. Conversations will begin taking a different shape starting 2019.