TBI Blog

TBI Blog

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Shana Hafterson, from Five9.

Shana has been working in the tech industry for 13+ years and has spent 10 years working in the channel to help organizations go to market with some of the largest partner ecosystems in the world. This includes developing marketing strategies, business plans, services practices, contracts, and sales enablement programs. Shana is currently working at Five9 as a National Partner Manager managing one of our largest resellers partners and master agents.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Brittany Hodge, from RapidScale.

Brittany Hodge joined RapidScale, a Cox Business Company, in 2019 as Senior Manager, Events and Sponsorships; tasked with creating and executing events to support internal, direct-sell and our channel partners. In addition, Brittany also manages RapidScale’s sponsorship commitments and relations.

Ms. Hodge has over 12 years of experience in the events industry. Prior to her employment with RapidScale, Brittany worked as a third-party event planner in Atlanta and London with an impressive portfolio of clients around the globe. She has also been an active member within industry leadership organizations; including Meeting Planners International, Cox Business Mentor Program, and Society of Incentive Travel Excellence (SITE), where she also served on the Board of Directors of the Southern California Chapter. Most recently, she has joined the Alliance of Channel Women, with the goal of expanding her knowledge and network within the Channel community of women. Brittany studied at the University of Alabama, where she earned her BS in Hospitality Management.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Tricia Amato, from Comcast Business.

Tricia is the Comcast Business Partner Sales Manager supporting partners in and around Philadelphia.

Tricia started with Comcast in 2004 at a Keystone Region Call Center and transitioned to Comcast Business in 2007 as an Inbound Business Account Executive. Since then, she has held several positions with increasing strategic sales responsibilities, with her most recent being Senior Advanced Services Sales Manager in the Freedom Region, before moving to the channel team in 2020. Tricia brings strong industry experience and Comcast Business knowledge to her current role and is dedicated to helping her partners succeed.

When not at work, Tricia enjoys the Philadelphia city life by going to local restaurants and rooting for all Philly sports teams.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Melanie Sunahara, from TierPoint.

Throughout Melanie's 20 years technology career, she has been driven by a passion for technology and the channel. At TierPoint, her primary functions include the development of incentive programs, ongoing revenue growth and comprehensive trainings to broaden the channel's understanding of technology solutions, programs being offered and how to deliver shared value. Melanie's ability to diversify partner capabilities (given the extensive TierPoint Cloud and data center portfolio), loyal can-do attitude and open communication style has earned the trust of partners worldwide. Always with an eye toward understanding partner products and how TierPoint’s solutions fit best within them, Melanie is recognized for her commitment to increasing revenue on all sides of the channel equation. A coveted speaker and facilitator, she provides counsel to external and internal teams on enablement campaigns nationally, empowering partners to increase earnings, product positioning and customize campaigns to help find and grow their business.

Melanie has had the honor of being recognized by several organizations for her outstanding performance and leadership, including Cloud Girls and Informa Rising Star Award and Thought leadership Achiever award in 2019; Woman of the Channel by CRN in 2019; Voted 2006 and 2007 Top 15 Channel Managers in Phone + Magazine.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Allie White, from Five9.

Allie White is a Channel Sales Manager at Five9 dedicated to strategic partners in the Midwest. Based in Chicago, Allie has over 10 years of experience in sales and 7 years of experience selling specifically into the technology industry. She has a consistent track record of success in customer facing sales along with partner facing sales and has worked at several vendors providing best in breed solutions to customers all over the nation. She has also had the opportunity to work with a diversified portfolio of partners including large strategic VARS, distributors, sub-agents, and master agents. In her current role, Allie works with the channel partner community to enable, train, and advise them to help their customer base successfully improve their customer experience and migrate to the cloud. Allie is a channel advocate and understands how vital partner relationships are to drive results. She works closely with her partner base to ensure success and to truly get to know their goals and objectives. In addition, Allie is extremely passionate about women in technology and loves to support and inspire others around her.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Ally Murtlow, from Dialpad.

Ally Murtlow serves as National Channel Director at Dialpad, the leading cloud communications platform harnessing the power of AI to empower people to get the most from unified calling, conferencing, and contact centers. 

Throughout her career, Murtlow has proven success leveraging her extensive experience in marketing, direct sales and channel management to grow revenue. While previously at 8x8 and Rackspace, Murtlow developed deep channel relationships across the nation and a growing passion for the tech industry. Murtlow is a graduate of Indiana University with a Bachelor of Arts in Journalism. When she’s not delving into a new book or spinning away on the Peloton, you’ll likely find her in the kitchen cooking/baking or planning her next trip – she grew up in London and has been to 18 countries and counting.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Nikki Beck, from AT&T.

Nikki has been in sales her entire career. Early on she discovered her competitive nature coupled with a sincere desire to help businesses grow, which brought her personal enjoyment and professional fulfillment. Nikki is fortunate to harness those qualities in her current role as National Channel Manager at AT&T and ACC Business. She has the opportunity to work with the most amazing teams both internally and externally and to build upon an already successful program. Nikki is grateful to work with a highly talented team dedicated to serving their partners.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Rosana Filingeri, from Cybersafe Solutions.

Rosana is the Vice President of Business Development at Cybersafe Solutions. She leads a team responsible for developing and cultivating global business development opportunities for Cybersafe and its partner base.

Rosana’s passion for the industry and expertise has allowed her to quickly rise through the ranks with Cybersafe Solutions. Having experience in roles such as Account Management and Strategic Partnerships has allowed Rosana to truly understand what’s important to clients and partner’s alike. Rosana now leverages this unique position to effectively train her team members and partners on how to cultivate strong relationships, identify new cybersecurity opportunities and expand their current book of business.

Prior to joining Cybersafe Solutions, Rosana began her career with IT research and Advisory firm, Gartner, Inc. It was in that role where she truly found her passion for the cybersecurity industry. Supporting the Education Sector, she quickly understood how important a strong cybersecurity program is cross industry.

Rosana has been named one of CRN's 2020 Next-Gen Solution Provider Leaders and currently sits on the advisory board and serves as a mentor for multiple universities. Rosana holds a B.S.B.A in Sales with a Minor in Marketing from the Earl N. Phillis School of Business at High Point University.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Jacqueline Duffy, from Rackspace.

Based in Austin, Texas, Jacqueline Duffy (Jacki) has over 12 years of channel sales experience. Jacki works with the channel partner community to enable, coach, and advise them to help their customers adopt and implement next-generation technologies; specifically, around managed cloud services. With her current role as Global Partner Sales Leader at Rackspace Technology, Jacki is a driven, passionate sales leader focused on channel partner enablement for next-generation technologies and has a proven success record in the channel. With experience in cloud, network, colocation, collaboration, voice, equipment sales, security, and the master agent community, Jacki can empathize with the channel partner's vital role. Her goal is to make their job as seamless and painless as possible. Jacki can agonistically guide and provide her unbiased approach to the channel partner community regarding how customers should embrace the cloud today, how to get there and how they can future-proof their businesses. Thus, making the channel partner's role secure, valued, and most importantly- trusted.

Jacki approaches business with professionalism, poise, and compassion, always doing what is right and best for our channel partners and customers. She is well connected and continuously extends a helping hand to those around her.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Gianna Scorsone, from Aircall.

Gianna recently joined Aircall as the General Manager of North America, driving the go to market strategy for the fast-growing region. She has been a strategic player in scaling sales organizations within the SaaS and tech spaces for nearly two decades. Her expertise and guidance have been instrumental in improving sales processes, enablement, revenue generation, and leadership development to drive organizations forward. 

However, she is most passionate when she is part of a community, helping to empower and mentor others in order to reach their personal and professional goals. Gianna's impressive results and visionary leadership were recently recognized when she was named one of the 2017 Female Executives of the Year by the Stevie Awards for Women in Business. Gianna serves on the Board of Brooklyn based nonprofit Read718 as the chair of the Governance Committee, is a member of Northfield Mount Hermon's Alumni Council within the Strategic Advisory Committee, and is an advisor to a variety of organizations within the start-up community. Gianna is a self-proclaimed borough-hopper having grown up between Manhattan and Brooklyn.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Paula Como Kauth, from BCM One.

As Vice President, Marketing, Paula Como Kauth brings over 20 years of experience and a passion for building marketing departments from the ground up. She heads up marketing for BCM One and its acquired brand entities across all aspects of the function, including marketing communications, brand strategy, events, demand generation, social media, digital marketing, public relations, and analyst relations.

Having worked for the range of growth start-ups to large corporate companies, Como Kauth has experience working effectively in a wide range of work cultures and processes. Prior to BCM One, she held marketing leadership positions at two growth managed solution providers, Transbeam and UNSi, which were both acquired by GTT. She also held corporate marketing positions at AT&T Business and Qwest Communications. Como Kauth was recognized as one of CRN’s Women of the Channel in 2019 and 2017 for her outstanding leadership, vision and unique role in driving channel growth and innovation.

Como Kauth holds a B.S. in Marketing from Philadelphia University and mentors rising marketing professionals.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Stacie Miracle, from Comcast Business.

I have over 20 years of experience in the telecom industry specializing in Indirect Channel sales. For the last 10 years, I have been responsible for Program Operations for the Comcast Business Solutions Provider Program.  My core responsibilities include national pricing and promotions, sales configurators, new product launches, marketing automation, internal engagement tools, and competitive analysis.  My goal is to support our partners’ sales efforts with a strong focus on ease of doing business with Comcast.  

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Maren Wanggaard, from Cox.

As Master Agent Channel Manager for Cox Business and RapidScale, Maren brings more than 18 years of diversified experience across direct selling, business development, contact center management and leadership. She is focused on providing quick, meaningful support to the master agencies she directly supports as well as collaborative business development strategies.   With her vast experience in different facets of the cable world she is capable of assisting with creative ideas and implementation that drive business results.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Suzanne Walker, from CallTower.

As Director of Channel Sales in the Southeast, Suzanne Walker has extensive experience in the communications industry, with a strong focus in global Microsoft and Cisco hosted voice and UC solutions.

Suzanne is a leader in all sales channels and strategic partnerships, which continue to evolve and improve CallTower’s premier solutions.  As a proven leader in the development and growth of sales channels, she has an exceptional track record in channel business models. Her passion is delivering customers tailored cloud communication strategies and direction, which improves their overall business communications requirements. 

Suzanne drives revenue for partners as an innovative client evaluator, enabling Channel Partners with power selling capabilities in UCaaS and CCaaS solutions. 

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Carole Lehnerz, from Fusion.

Based in the Phoenix, AZ area, Carole brings nearly 15 years of experience working with Master Agents on everything from strategic planning to marketing program development to evangelizing programs, events, incentives to the Master Agents and their partner base.

In her role at Fusion Connect as National Channel Manager, Carole will focus on expanding relationships with our Premier Masters to drive more sales through their partners.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Seanna Baumgartner, from CallTower.

As the Director of Marketing for CallTower, Seanna brings more than 20-years of innovative, versatile and extensive experience across marketing, public affairs and graphic design. She is dedicated to producing high-impact campaigns and initiatives that deliver growth. Seanna spearheads and manages marketing initiatives by evaluating and developing strategies, planning and coordinating efforts, effectively expanding reach, boosting revenue and market share while building brand awareness. 

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Jennifer Halasz, from Comcast Business.

Jennifer is the National Partner Account Manager in Comcast Business’ Indirect Sales Channel. Her main focuses are to streamline operational processes, strengthen relationships, and to identify new paths for revenue.  Jennifer takes particular interest in improving Ease of Doing Business for Comcast Business and TBI’s valued partners. She has ten years of telecom experience, and has been with Comcast Business’ Indirect Sales Channel for 6 years.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Mary Khoury, from Broad Sky Networks.

Mary is the marketing director at Broad Sky Networks, where she manages the rapidly growing brand and channel marketing programs for 4G and future 5G wireless networking solutions.  

Her love for technology marketing started in the semiconductor industry, where she managed global marketing campaigns for EKC, now owned by Dupont. Mary next jumped at the opportunity to launch the brand for a then-new telecom start-up, MegaPath Networks, where she worked with direct and channel B2B sales teams. At MegaPath, her interest grew in channel marketing—working with sub-agents, resellers, and VARs to develop sales enablement and MDF programs to expand their telecom portfolio and revenues. Over the past 25 years, Mary has held marketing leadership roles in the telecom, semiconductor, and renewable energy space to educate and sell technology solutions for businesses. 

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Heather Stene, from Verizon.

Heather Stene leads Commercial Channel Operations for Verizon Business Group. With responsibility for channel program management in service to VBG’s sales leaders and partner stakeholders, her team manages program strategy and execution, the partner ecosystem, and performance analysis.

In her 25+ years of industry experience, Heather has led teams with increasing responsibility spanning sales, engineering, channel marketing, sales operations, and product management. Throughout her career, she has consistently delivered on results while focusing on the customer and partner experience.

Heather holds a B.S. in Management from Purdue University.   As an avid reader, special education advocate, and football fan, Heather enjoys volunteering in her kids’ school activities . She and her family live in the greater Indiana area.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Lauri Martinez, from PGi.

Lauri Martinez has over 20 years in B2B marketing within the IT & Telecommunications industries.  Within these roles, Lauri was responsible for developing and managing various channel marketing programs; creating and executing regional marketing strategies for direct and indirect sales teams; creating sales enablement tools to assist in progressing pipeline; and running over 100 marketing consultations with various IT and Telecom organizations. Currently, Lauri is the Sr. Director of Field, Channel & Customer Marketing at PGi where she handles all market with, to and through campaigns for the channel organization, assists with new partner acquisitions, manages all field marketing campaigns and works with various teams on wallet share growth and churn reduction initiatives for PGi’s customers . In addition, Lauri oversees PGi’s voice of the customer initiatives, focusing on developing quotes, positive reviews and customer advocacy for PGi and their GlobalMeet virtual event solutions.

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