TBI Blog

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Nadine (Malek) Sarraf, from Prodoscore.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Rachel Turkus, from NetFortris.

Rachel Turkus is a proven technology and channel marketing executive, supporting both service providers, vendors and partner organizations. Presently she is Senior Channel Marketing Manager for NetFortris, an award-winning end-to-end provider of managed cloud communications solutions and network services. At NetFortris, Turkus is focused on to-channel and through-channel marketing as well as strengthening go-to-market alignment with the provider’s national master agents. Previously, Turkus was director of marketing at Broadvoice and Lead Development manager at Packet Fusion. 

Prior to joining the technology industry, Turkus spent a decade in the dot-com world in various sales, marketing, customer service and operations roles. She started as a customer service rep for an outdoor sporting goods company and quickly took over their customer service and sales management. At various times, she managed their sales teams, tech teams, marketing teams and international logistics. As a sales leader, she tripled the revenue in their dealer/independent reseller program and managed their relationship with the large box stores including Costco and Amazon. At the end of her tenure, she managed their dealer relationships, digital marketing efforts and technology teams.  

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Beth Hildreth, from Momentum Telecom.

With over 15 years in the telecom industry, Beth brings experience to her role in many areas of marketing including strategy, lead generation, product marketing, and sales enablement. She and the talented Momentum marketing team work closely with sales to drive revenue, increase partner engagement, and promote the award-winning Momentum UCaaS and Managed Network solution portfolio.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Florence Le Goff, from Masergy.

As Masergy’s Director of Channel Marketing, Florence Le Goff leads Masergy’s channel and alliance marketing strategy, enablement, and engagement to expand our partners’ growth. With over 25 years of experience in marketing, Florence brings experience in strategy, campaigns, and sales enablement. She started her career in technology at EMC and joined Masergy from CenturyLink, where she served many roles including channel campaigns, ISV & alliance marketing strategy, and field marketing. She is based in San Francisco.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Linda Cole, from Verizon.

Based in Denver, Colorado, Linda manages eight national Partner Managers who support 19 Master Agents across the U.S. under the Verizon Partner Program. Prior to this assignment that began in December of 2019, Linda led a Verizon Business Markets Channel Sales Team spanning a 10-state region in the Western U.S.  She has extensive experience in sales, management, marketing, finance, and business development functions in the telecommunications & music technology industries.

Linda received a BS degree in Organizational Management from Elmhurst College in Elmhurst, Illinois, and has a Master’s in Management degree in Marketing and International Business from the Kellogg School of Management, Northwestern University.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Amanda Cromar, from COMtuity.

Amanda Cromar is the Owner and CEO of COMtuity based out of Colorado. With 14  years of experience in the Technology Industry as an agent she has a proven track record overseeing operations and growth for not only COMtuity but her clients as well. Amanda strives to be her clients trusted adviser & advocate for any of their business needs or challenges. With access to hundreds of the most relevant technology providers in the market she is able to consult with her clients holistically to find the best technology, business, and financial fit for their IT needs. Serving customers nationwide and internationally we’re serious about what we do in crafting technology ecosystems for businesses, and are strongly committed to their ongoing success.  “We have your back” isn’t just something we say, it is a fundamental tenet of everything we do.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Kathleen Goodwin, from Privafy.

Kathleen serves as Vice President of Marketing and Partnership Development at Privafy. She brings over 24 years of strategic and product marketing experience to her role, launching its partner program in 2019. She is responsible for channel recruitment and sales. Kathleen works closely with her partner community to enable, train, and advise them on how to serve their customers' cybersecurity needs. She's particularly passionate about the underserved security needs of small and medium-sized enterprises (SMEs). 

As a channel advocate for Privafy, Kathleen believes SMEs are a missed opportunity hiding in the open for savvy partners. As SME security concerns and threats of future attacks continue to rise, she thinks channel partners are critical to success and very well-positioned to capture a large share of the $40 billion SME market. Driven by Privafy, they'll also receive high margins with Privafy's monthly recurring revenue (MRR) model—without investing in hardware, training, or specialized training for their security personnel. 

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Shana Hafterson, from Five9.

Shana has been working in the tech industry for 13+ years and has spent 10 years working in the channel to help organizations go to market with some of the largest partner ecosystems in the world. This includes developing marketing strategies, business plans, services practices, contracts, and sales enablement programs. Shana is currently working at Five9 as a National Partner Manager managing one of our largest resellers partners and master agents.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Brittany Hodge, from RapidScale.

Brittany Hodge joined RapidScale, a Cox Business Company, in 2019 as Senior Manager, Events and Sponsorships; tasked with creating and executing events to support internal, direct-sell and our channel partners. In addition, Brittany also manages RapidScale’s sponsorship commitments and relations.

Ms. Hodge has over 12 years of experience in the events industry. Prior to her employment with RapidScale, Brittany worked as a third-party event planner in Atlanta and London with an impressive portfolio of clients around the globe. She has also been an active member within industry leadership organizations; including Meeting Planners International, Cox Business Mentor Program, and Society of Incentive Travel Excellence (SITE), where she also served on the Board of Directors of the Southern California Chapter. Most recently, she has joined the Alliance of Channel Women, with the goal of expanding her knowledge and network within the Channel community of women. Brittany studied at the University of Alabama, where she earned her BS in Hospitality Management.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Tricia Amato, from Comcast Business.

Tricia is the Comcast Business Partner Sales Manager supporting partners in and around Philadelphia.

Tricia started with Comcast in 2004 at a Keystone Region Call Center and transitioned to Comcast Business in 2007 as an Inbound Business Account Executive. Since then, she has held several positions with increasing strategic sales responsibilities, with her most recent being Senior Advanced Services Sales Manager in the Freedom Region, before moving to the channel team in 2020. Tricia brings strong industry experience and Comcast Business knowledge to her current role and is dedicated to helping her partners succeed.

When not at work, Tricia enjoys the Philadelphia city life by going to local restaurants and rooting for all Philly sports teams.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Melanie Sunahara, from TierPoint.

Throughout Melanie's 20 years technology career, she has been driven by a passion for technology and the channel. At TierPoint, her primary functions include the development of incentive programs, ongoing revenue growth and comprehensive trainings to broaden the channel's understanding of technology solutions, programs being offered and how to deliver shared value. Melanie's ability to diversify partner capabilities (given the extensive TierPoint Cloud and data center portfolio), loyal can-do attitude and open communication style has earned the trust of partners worldwide. Always with an eye toward understanding partner products and how TierPoint’s solutions fit best within them, Melanie is recognized for her commitment to increasing revenue on all sides of the channel equation. A coveted speaker and facilitator, she provides counsel to external and internal teams on enablement campaigns nationally, empowering partners to increase earnings, product positioning and customize campaigns to help find and grow their business.

Melanie has had the honor of being recognized by several organizations for her outstanding performance and leadership, including Cloud Girls and Informa Rising Star Award and Thought leadership Achiever award in 2019; Woman of the Channel by CRN in 2019; Voted 2006 and 2007 Top 15 Channel Managers in Phone + Magazine.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Allie White, from Five9.

Allie White is a Channel Sales Manager at Five9 dedicated to strategic partners in the Midwest. Based in Chicago, Allie has over 10 years of experience in sales and 7 years of experience selling specifically into the technology industry. She has a consistent track record of success in customer facing sales along with partner facing sales and has worked at several vendors providing best in breed solutions to customers all over the nation. She has also had the opportunity to work with a diversified portfolio of partners including large strategic VARS, distributors, sub-agents, and master agents. In her current role, Allie works with the channel partner community to enable, train, and advise them to help their customer base successfully improve their customer experience and migrate to the cloud. Allie is a channel advocate and understands how vital partner relationships are to drive results. She works closely with her partner base to ensure success and to truly get to know their goals and objectives. In addition, Allie is extremely passionate about women in technology and loves to support and inspire others around her.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Ally Murtlow, from Dialpad.

Ally Murtlow serves as National Channel Director at Dialpad, the leading cloud communications platform harnessing the power of AI to empower people to get the most from unified calling, conferencing, and contact centers. 

Throughout her career, Murtlow has proven success leveraging her extensive experience in marketing, direct sales and channel management to grow revenue. While previously at 8x8 and Rackspace, Murtlow developed deep channel relationships across the nation and a growing passion for the tech industry. Murtlow is a graduate of Indiana University with a Bachelor of Arts in Journalism. When she’s not delving into a new book or spinning away on the Peloton, you’ll likely find her in the kitchen cooking/baking or planning her next trip – she grew up in London and has been to 18 countries and counting.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Nikki Beck, from AT&T.

Nikki has been in sales her entire career. Early on she discovered her competitive nature coupled with a sincere desire to help businesses grow, which brought her personal enjoyment and professional fulfillment. Nikki is fortunate to harness those qualities in her current role as National Channel Manager at AT&T and ACC Business. She has the opportunity to work with the most amazing teams both internally and externally and to build upon an already successful program. Nikki is grateful to work with a highly talented team dedicated to serving their partners.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Rosana Filingeri, from Cybersafe Solutions.

Rosana is the Vice President of Business Development at Cybersafe Solutions. She leads a team responsible for developing and cultivating global business development opportunities for Cybersafe and its partner base.

Rosana’s passion for the industry and expertise has allowed her to quickly rise through the ranks with Cybersafe Solutions. Having experience in roles such as Account Management and Strategic Partnerships has allowed Rosana to truly understand what’s important to clients and partner’s alike. Rosana now leverages this unique position to effectively train her team members and partners on how to cultivate strong relationships, identify new cybersecurity opportunities and expand their current book of business.

Prior to joining Cybersafe Solutions, Rosana began her career with IT research and Advisory firm, Gartner, Inc. It was in that role where she truly found her passion for the cybersecurity industry. Supporting the Education Sector, she quickly understood how important a strong cybersecurity program is cross industry.

Rosana has been named one of CRN's 2020 Next-Gen Solution Provider Leaders and currently sits on the advisory board and serves as a mentor for multiple universities. Rosana holds a B.S.B.A in Sales with a Minor in Marketing from the Earl N. Phillis School of Business at High Point University.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Jacqueline Duffy, from Rackspace.

Based in Austin, Texas, Jacqueline Duffy (Jacki) has over 12 years of channel sales experience. Jacki works with the channel partner community to enable, coach, and advise them to help their customers adopt and implement next-generation technologies; specifically, around managed cloud services. With her current role as Global Partner Sales Leader at Rackspace Technology, Jacki is a driven, passionate sales leader focused on channel partner enablement for next-generation technologies and has a proven success record in the channel. With experience in cloud, network, colocation, collaboration, voice, equipment sales, security, and the master agent community, Jacki can empathize with the channel partner's vital role. Her goal is to make their job as seamless and painless as possible. Jacki can agonistically guide and provide her unbiased approach to the channel partner community regarding how customers should embrace the cloud today, how to get there and how they can future-proof their businesses. Thus, making the channel partner's role secure, valued, and most importantly- trusted.

Jacki approaches business with professionalism, poise, and compassion, always doing what is right and best for our channel partners and customers. She is well connected and continuously extends a helping hand to those around her.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Gianna Scorsone, from Aircall.

Gianna recently joined Aircall as the General Manager of North America, driving the go to market strategy for the fast-growing region. She has been a strategic player in scaling sales organizations within the SaaS and tech spaces for nearly two decades. Her expertise and guidance have been instrumental in improving sales processes, enablement, revenue generation, and leadership development to drive organizations forward. 

However, she is most passionate when she is part of a community, helping to empower and mentor others in order to reach their personal and professional goals. Gianna's impressive results and visionary leadership were recently recognized when she was named one of the 2017 Female Executives of the Year by the Stevie Awards for Women in Business. Gianna serves on the Board of Brooklyn based nonprofit Read718 as the chair of the Governance Committee, is a member of Northfield Mount Hermon's Alumni Council within the Strategic Advisory Committee, and is an advisor to a variety of organizations within the start-up community. Gianna is a self-proclaimed borough-hopper having grown up between Manhattan and Brooklyn.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Paula Como Kauth, from BCM One.

As Vice President, Marketing, Paula Como Kauth brings over 20 years of experience and a passion for building marketing departments from the ground up. She heads up marketing for BCM One and its acquired brand entities across all aspects of the function, including marketing communications, brand strategy, events, demand generation, social media, digital marketing, public relations, and analyst relations.

Having worked for the range of growth start-ups to large corporate companies, Como Kauth has experience working effectively in a wide range of work cultures and processes. Prior to BCM One, she held marketing leadership positions at two growth managed solution providers, Transbeam and UNSi, which were both acquired by GTT. She also held corporate marketing positions at AT&T Business and Qwest Communications. Como Kauth was recognized as one of CRN’s Women of the Channel in 2019 and 2017 for her outstanding leadership, vision and unique role in driving channel growth and innovation.

Como Kauth holds a B.S. in Marketing from Philadelphia University and mentors rising marketing professionals.

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Stacie Miracle, from Comcast Business.

I have over 20 years of experience in the telecom industry specializing in Indirect Channel sales. For the last 10 years, I have been responsible for Program Operations for the Comcast Business Solutions Provider Program.  My core responsibilities include national pricing and promotions, sales configurators, new product launches, marketing automation, internal engagement tools, and competitive analysis.  My goal is to support our partners’ sales efforts with a strong focus on ease of doing business with Comcast.  

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TBI celebrates notable industry leaders and professionals making an impact in telecom. Learn more about Woman of the Channel, Maren Wanggaard, from Cox.

As Master Agent Channel Manager for Cox Business and RapidScale, Maren brings more than 18 years of diversified experience across direct selling, business development, contact center management and leadership. She is focused on providing quick, meaningful support to the master agencies she directly supports as well as collaborative business development strategies.   With her vast experience in different facets of the cable world she is capable of assisting with creative ideas and implementation that drive business results.

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